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EN HILLS <br /> MEMORANDUM <br /> DATE: November 10, 2008 - <br /> TO: Mayor and City Council <br /> FROM: Ron Moorse, City Administrator <br /> SUBJECT: Consolidated Dispatch Center Update <br /> Call Response <br /> The County did track down the source of a recorded message related to a 911 call. The recorded <br /> message was generated by the phone system in the office building from which the call was made. <br /> Staffing Study <br /> As indicated in the most recent update, the County is in the process of selecting a consultant to <br /> conduct a staffing study regarding the consolidated dispatch center, as staffing levels and related <br /> training issues are the most common concerns expressed regarding the operation of the center. <br /> The results of the study are due in April of 2009. The next consolidated dispatch center update <br /> will be provided when the results of the study are available. <br />