3G, Revised Utility Ordinance - Laserfiche WebLink

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City of Arden Hills Chapter 10 Utilities Subd. 1 General. Subj ect to the provisions of this subsection, water service may be shut off at any stop box connection whenever: A. The owner or occupant of the premises served, or any other person working on any pipes or equipment thereon connected with the water system, has violated or threatens to violate any of the provisions of this section. B. Any charge for water, service meter, or any other financial obligations imposed on the present or former owner or occupant of the premises served by the connection are unpaid for a period of two (2) consecutive calendar year quarters. C. Fraud or misrepresentation by the owner or occupant of the premises served in connection with the application for service. Subd. 2 Notice. A. Water shall not be shut off under Subd. l above until notice and an opportunity for a hearing shall have first been given to the owner and/or occupant (the "customer") of the premises involved. The notice shall be personally served in the same manner as suimnonses in civil actions and shall state that if payment, proof of payment or proof of no violation of Subd. 1 above have not been made before a date specified in the notice, but not less than thirty (30) days after the date on which the notice has been given, the water supply to the premises shall be shut off. B. The notice shall clearly inform the customer of the available opportunities to present to the City his or her objections to the bill or the violation claimed in the notice and shall identify the telephone number, address and officer or employee of the City who will receive the customer's payment and/or review the customer's facts and files and has authority to decide whether payment has in fact been made or a violation has not occurred, to correct any errors in billing and to arrange for credit terms. The notice shall also state that the customer may, before the date, demand in � writing (which shall contain the customer's return address) a hearing on the matter. Subd. 3 Restriction on Shut-of£ If, by the date specified in the notice, the City has received the customer's demand for a hearing, then the City shall not shut off the customer's water supply until after the hearing has been held, and the panel required by this subsection has determined that the water supply should be discontinued. If the customer has paid to the City his or her delinquencies, plus the cost of serving the aforesaid notice upon him or her, or has furnished the City with proof of the payment satisfactory to the officer specified in the notice, or has cured any nonmonetary violations to the satisfaction of the officer by the date specified in the notice, then the City shall not shut off the customer's water supply. 10-2 Adopted December 17, 2001