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SUPERVISOR RESPONSIBILITIES <br />Directly supervises the Office Support Staff to ensure all aspects of the office support <br />function operate efficiently and effectively. Carries out supervisory responsibilities in <br />accordance with applicable Federal, State, and County laws as well as the City's <br />policies and ordinances. Responsibilities include: training employees; planning, <br />assigning, and directing work; assisting in evaluating perFormance; issuing reprimands; <br />addressing complaints and resolving problems. Responsibilities also include the ability <br />to recommend hiring; provide employee recognition; transfer; promote; discipline; <br />suspend; demote and discharge of employees and the adjustment of grievances. <br />QUALIFICATION REQUIREMENTS <br />To perForm this job successfully, an individual must be able to perForm essential duties <br />satisfactorily. The requirements listed below are representative of the knowledge, skill, <br />and/or ability required. Work is perFormed at a high level of detail and pressure of <br />deadlines. Reasonable accommodations may be made to enable individuals with <br />disabilities to perform the essential functions. <br />EDUCATION and/or EXPERIENCE <br />• A minimum of two (2) years progressively responsible experience in a similar <br />local government capacity, or five (5) or more years of equivalent combination of <br />education or experience: including a minimum of two (2) years supervisory <br />experience. <br />• Working knowledge of Microsoft Office. <br />• Must have excellent communication and organization skills to effectively <br />communicate in both verbal and in written form, to work effectively with staff, <br />coworkers, residents, developers, and other government agencies. <br />• Previous experience working with municipal licenses, records retention and <br />imaging, and election processes is desirable. <br />LANGUAGE SKILLS <br />Ability to read and interpret documents such as operating and maintenance instructions <br />for office equipment, general City policies, regulations, ordinances, codes, and <br />contracts. Ability to prepare reports and correspondence. Excellent word, grammar, <br />punctuation, and vocabulary skills. Ability to communicate effectively both orally and in <br />writing with supervisors, City staff, elected officials and the general public. <br />