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AGENDA ITEM 1A MEMORANDUM DATE: June 17, 2013 TO: Honorable Mayor and City Councilmembers Patrick Klaers, City Administrator FROM: Terry Maurer, Public Works director SUBJECT: Water Usage at 4139 Norma Avenue and 1364 Arden View Drive Background/Discussion th At the April 29 City Council meeting, two property owners spoke at Public Inquiries regarding water usage and billing rates. These properties are at 4139 Norma Avenue and 1364 Arden view Drive. Both property owners have been notified that this issue is on the work session. 4139 Norma Avenue Attached is the background data for this property. The property owner has told staff and th commented at the April 29 Council meeting that they use a significant amount of water for items such as washing the outside of their home and washing vehicles. It seems from comments made to staff that this property owners concern is more about the water rates than the metering system. The property owner has paid the quarterly water bill in question. 1364 Arden View Drive Attached is the background data for this property. This property had a two week period in late December to early January where approximately 220 gallons of water per hour was recorded. For reference purposes, this much water is about equivalent to a pencil sized stream. Joe Mooney and I went to the home in January to help the owner investigate possible leaks. Before we went we took a reading from the computer of the Galaxy system. When we arrived at the home the reader attached to the meter was showing approximately the same numbers. This would indicate that the sending unit of the water meter reader is sending what the actual meter is reading. This large water usage fell over two quarters - the last quarter of 2012 and the first quarter of 2013. The property owner paid the first bill but is asking the Council for some consideration on the second bill. 12 Page of