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ARDEN HILLS CITY COUNCIL WORK SESSION—MAY 13, 2013 5 <br /> Community Development Director Hutmacher commented that she receives a report from the <br /> Building and Code Enforcement Inspector on a regular basis regarding all of the open complaint <br /> cases. It is her understanding that the majority of complaints are handled within a couple of <br /> weeks. She noted that there are not many problem properties. <br /> Councilmember Holmes stated that her only concern is with one particular rental property. <br /> Mayor Grant stated that the Council and staff are not in total agreement on how much of a <br /> problem rental properties are in the community. He encouraged the Council and staff to come <br /> together on this issue. <br /> Councilmember McClung stated that he sees this as a communication issue between the Council <br /> and staff. He suggested that open and closed code enforcement issues be brought to the Council's <br /> attention on a regular basis as this will make the Council aware of problem areas. <br /> City Administrator Klaers encouraged the Council to make staff aware of problem properties to <br /> assure that letters are sent and that the proper follow-up is done. <br /> Councilmember Holmes inquired if the City has a set policy for handling complaints and asked <br /> if letters are sent. <br /> Community Development Director Hutmacher reviewed the internal policy that is followed by <br /> staff when a complaint is received. She stated that an inspection is done and a determination is <br /> made to see if the complaint is valid. She noted that letters are sent to properties in violation. <br /> Mayor Grant is in favor of Councilmember McClung's idea to have staff create a spreadsheet <br /> of code enforcement issues with problem properties so the information can be reviewed briefly by <br /> the Council at work session meetings. <br /> Councilmember Holden commented that this information would greatly assist her in speaking to <br /> residents regarding the actions being taken by the City. <br /> Mayor Grant agreed stating that he wants to see the City being proactive on enforcement issues. <br /> Councilmember Werner requested to see a list of the 84 registered rental properties in the City <br /> of Arden Hills. <br /> ADJOURN <br /> Mayor Grant adjourned the City Council work session at 6:59 p.m. and noted that the work <br /> session will reconvene after the regular City Council meeting. <br /> RECONVENE <br /> Mayor Grant reconvened the City Council work session meeting at 9:04 p.m. <br /> C. Discuss Snelling Avenue North Street Project <br />