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Employer <br /> US Banff: <br /> Address City State Zip <br /> 1010 S. 7th Street Minneapolis MN <br /> Supervisor Title&Name P May we contact? <br /> Diane Morse, Business Analyst Manager Yes No <br /> Dates of Employment Hours Worked/Week jVU I ILIe - Last Salary or Hourly Wage <br /> July 2000 -July 2001 40+/per week uali Assurance Manager <br /> Reason for Leaving: <br /> Departmental Lay-off s <br /> Specific Duties: <br /> Managed the department responsible for all implementations of new and existing Corporate and Purchasing card <br /> relationships. Developed implementation time lines and service level agreements. Human Resources duties, <br /> including interviewing,hiring,training,managing schedules,preparing performance evaluations, and daily <br /> management of two departments. Prepared departmental budget. Prepared statistical reports of department job <br /> flow of completed work, errors, and length of time to complete work. Implemented a quality check process <br /> within the department which required assigned employees to review each other's work for accuracy and <br /> completeness. Our department consistently operated at a 99% quality level. <br /> Employer <br /> US Bank <br /> Address City State Zip <br /> 1010 S. 7th Street Minnea olis MN <br /> Supervisor Title&Name Phone No May we contact? <br /> Diane Morse Business Analyst Manager ( �►) _ Yes No <br /> Dates of Employment Hours Worked/Week Job Title Commercial Last Salary or Hourly Wage <br /> October 1998 -July 2000 40+/week I App. Processing Manager <br /> Reason for Leaving: <br /> Promoted to Qualily Assurance Manager <br /> Specific Duties: <br /> Managed a staff of five individuals who processed Corporate and Purchasing credit card applications. Provided <br /> training to new employees, as well as other departments. Worked with a temporary employment service,as we <br /> utilized temporary help on a regular basis. Trained and quality checked work performed by temporary employees. <br /> Implemented a scanning and imaging system to electronically process credit card applications. Submitted employee <br /> payroll and maintained employee files. <br /> Have you ever been terminated from a previous employer? Yes No <br /> If yes,state the name and address of company,date of determination,and reason for termination(do not include layoff or staff reduction). <br /> City of Arden Hills " 1245 West Highway 96, Arden Hills, MN 55112 * (651) 792-7800 <br />