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Revenue Management <br />The revenue management program administers the City's treasury and revenue operations in accordance with <br />established fiscal policies. <br />Program Goals <br />Developing and implementing effective and efficient revenue planning, monitoring and reporting <br />systems which help assure the City's long-term fiscal health. <br />Providing quality customer service. <br />Protecting the City's cash assets from unauthorized use. <br />Major Program Activities <br />Utility billing. Maintaining the utility billing system, including customer files, records, and data; posting, <br />billing and distributing water, sewer and surface water management invoices; reviewing internal <br />controls and adhering to established utility billing procedures. <br />Accounts receivable. Maintaining organization-wide accounts receivable system, including customer <br />files, grant receipts, escrow accounts, and hotel-motel tax collections; reviewing internal controls and <br />adhering to established accounts receivable procedures. <br />Special Assessments. Maintaining the special assessment system; annually certifying special <br />assessments to the County for collection with property taxes; responding to inquiries and requests for <br />special assessment information. <br />Cashiering. Providing support for cashiering services; reviewing, reconciling, and posting all cash <br />receipting deposits; depositing and accounting for all banking deposits. <br />Revenue forecasts and rate reviews. Preparing revenue forecasts and monitoring trends; assisting in <br />establishing utility rates, and fees, and making recommendations to Council as appropriate. <br />Investments, banking services, and debt service administration. Managing the City's investment <br />portfolio in accordance with adopted policies and plans, including preparing cash flow projections, <br />coordinating broker/dealer services, identifying appropriate investment vehicles and timeframes, and <br />allocating interest earnings among funds in accordance with generally accepted accounting principles; <br />administering the City's banking services contract; <br />coordinating project financings and administering debt service obligations in accordance with bond <br />covenants. <br />6 of 8