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r <br /> ARDEN HILLS CITY COUNCIL— APRIL 9, 2001 8 <br /> Councilmember Rem stated she received a letter. She noted her concern is that she was there <br /> when the man inspected and he did not fill out the part regarding sump pumps. She added so she <br /> filled it out and gave it to Mr. Stafford. She noted the cost of the mailings and the fact the <br /> records are not complete. She asked how do they know people who passed are in compliance. <br /> She stated staff is on record saying they have lost all confidence. She noted 250 letters went out <br /> and 150 should not have gone out. She added a first class letter should have been sufficient. She <br /> stated they discussed at length the procedure on the water meters. She noted they saw a draft <br /> letter. She added after repeated telephone calls and letters,the last resort was to be certified <br /> letter. She stated a couple people she spoke to felt harassed. She noted this does not go very far <br /> to increase confidence in the city. She added if they think it is going to spend staff time and city. <br /> dollars, this may be one way to get an answer. She stated it is not sure it the most efficient way. <br /> She noted the ordinance talks about who is going to do it. She asked why the utility crew could <br /> not do this. She questioned the use of the building inspector. She noted the follow up letter of <br /> apology is the least they can do. <br /> Mayor Probst stated it is clear some people are upset. He asked what the Council wanted to do. <br /> Councilmember Aplikowski stated when a letter goes out, they do not have to write it. She <br /> noted they should see it, so when they get telephone calls they need to know what has been sent. <br /> She added this should be done when a mass letter mailing goes out. She stated she gets upset <br /> over receiving a certified letter. <br /> Mr. Post stated the ordinance states a certified letter is the method of contacting residents. . <br /> Councilmember Rem stated she believes if people are not in compliance there should be repeated <br /> contacts before a certified letter went out. She noted the residents heard nothing after the <br /> inspection and six months later they get a certified letter. She added that at the very least they <br /> could have saved money to send a first class letter stating the records were unclear. <br /> Councilmember Larson stated he concurred with Councilmember Aplikowski. He noted it <br /> would be a good idea to have a copy of the letter in the packet. He added he thought a letter of <br /> apology should go out to people who did get it in error. He asked for further clarification on the <br /> building code. Mr. Post responded the focus in the code is on new construction. He stated this <br /> project on pre-existing sump pumps was to determine the level of compliance. He noted the <br /> ordinance previously did not have anything to deal with existing sump pump connections. <br /> Councilmember Aplikowski stated we should chalk it up as a mistake and should not chew away <br /> at it. She noted it happened for many good reasons. She stated a letter of apology should be <br /> sent, put the matter aside, and learn from it. <br /> Councilmember Rem asked if staff has any plans to do an expanded sump pump inspection <br /> program. She questioned whether staff was going to assume they have all the information they <br /> need and that it was correct. She asked if they are going to make an effort to find out. She <br /> further asked if the radio read meter program is it working as they had discussed. Mr. Post <br /> responded they had to relocate some of the transponders, but are very pleased with the results. <br /> He stated Public Works' manpower devoted to meter reading has been reduced. He noted they <br />