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4 <br /> <br />Contents <br />BUSINESS RETENTION AND EXPANSION PROGRAM BACKGROUND ............................................................ 6 <br />Importance of Business Retention and Expansion (BR&E) ....................................................................... 6 <br />Program Objectives ................................................................................................................................... 6 <br />Program Sponsors ..................................................................................................................................... 6 <br />Program Organization and Leadership ..................................................................................................... 6 <br />Program Participants ................................................................................................................................ 7 <br />Business Selection ..................................................................................................................................... 7 <br />Businesses Visited ..................................................................................................................................... 8 <br />Survey Analysis .......................................................................................................................................... 8 <br />BUSINESS COMMUNITY PROFILE IN RAMSEY COUNTY AND ARDEN HILLS .................................................. 9 <br />Employment by Industry Comparison ...................................................................................................... 9 <br />Ramsey County Employment by Industry ............................................................................................... 10 <br />Arden Hills Employment by Industry ...................................................................................................... 11 <br />Major Employers in Arden Hills .............................................................................................................. 12 <br />Employee Inflow-Outflow, Arden Hills.................................................................................................... 12 <br />Employee Migration, Arden Hills ............................................................................................................ 13 <br />Data Sources ........................................................................................................................................... 13 <br />BR&E SURVEY RESULTS ............................................................................................................................... 14 <br />Key Findings ............................................................................................................................................ 14 <br />Visit Survey .......................................................................................................................................... 14 <br />Follow-up Survey ................................................................................................................................. 14 <br />Visit Survey Results ................................................................................................................................. 15 <br />What We Heard ...................................................................................................................................... 22 <br />Results, Follow-up Survey ....................................................................................................................... 23 <br />Recommendations ...................................................................................................................................... 26 <br />Visit and Survey Generated Recommendations ..................................................................................... 26 <br />Recommendation 1 ............................................................................................................................. 26 <br />Recommendation 2 ............................................................................................................................. 26 <br />Recommendation 3 ............................................................................................................................. 26 <br />BR&E Recommendations ........................................................................................................................ 27 <br />Recommendation 1 ............................................................................................................................. 27 <br />Recommendation 2 ............................................................................................................................. 27 <br />Recommendation 3 ............................................................................................................................. 27