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• CITY OF ARDEN HILLS MEMORANDUM DATE: December 8, 1999 TO: Joe Lynch, City Administrator FROM: Thomas J. Moore, Parks and Recreation Director SUBJECT: Fall Adult Softball Evaluation Summary Background Attached you will find the results of the 1999 Fall Adult Softball Evaluation. There were 15 adult fall softball teams. This is an increase of two teams from the fall of 1998. Every team manager was mailed an evaluation. Eleven evaluations were returned. The return rate was 73.3 %. This Program Evaluation is based on the format that I developed and was approved for use by Hopkins — Minnetonka Recreation Services. The Program Evaluation consists of three sections. Section one has ten questions, which are based on a Five- Point Rating Scale. The scale is ranked from poor to outstanding. Section two has ten questions which are formulated for a Yes / No response. Section three has four questions, which are formulated for a write — in response. Conclusion Positives 1. High scores for Customer Service. 2. The team managers thought that the League was better organized this year. 3. All 11 teams that responded said that they enjoyed their experience and would recommend this league to another team. 4. All 11 teams that responded said that they would return next year. 5. All 11 teams that responded said that expectations were met and that their teams had a worthwhile and fun experience. Negatives 1. The entry fee/ cost per team is too high. Eliminate the non- resident fee. 2. The fields at Perry Park are not regulation sized. A regulation adult softball field should be a minimum of 280 feet `down the lines'; most fields are 320 feet. At Perry Park, the distance `down the lines' are; Field #1, 265 feet; Field #2 (which has lights and thus has the highest usage rate), 260 feet and Field #3, 235 feet. 3. There are no outfield fences on any of the Fields. • 4. The season is too short, increase the number of doubleheaders, or start earlier.