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RECREATION PROGRAM EVALUATION <br />PROGRAM: Softball Grades 5-6 <br />Year: 1999 Season: Summer <br />Please rate the following questions based on the scale below: <br />Rating Scale = (poor) 1 2 3 4 5 (outstanding) <br />1. How would you rate the customer service you received from the Parks & Recreation <br />Department? <br />Survey Results: Cumulative Score: 22 <br />Average Score: 3.7 <br />2. How worthwhile was the program for your child? <br />Survey Results: Cumulative Score: 26 <br />Average Score: 4.3 <br />3. What kind of experience did your child have? <br />Survey Results: Cumulative Score: 25 <br />Average Score: 4.2 <br />4. How would you rate the length of the program? <br />Survey Results: Cumulative Score: 23 <br />Average Score: 3.8 <br />5. How would you rate the cost of the program? <br />Survey Results: Cumulative Score: 25 <br />Average Score: 4.2 <br />OVERALL TOTAL CUMULATIVE SCORE: 121 <br />AVERAGE SCORE 4.0 <br />Please answer the following questions YES or NO. Please circle your response. <br />6. Did your child enjoy the course? <br />Survey Results: 6 — Yes 0 — No Approval Rating 100% <br />7. Would you enroll him/her next year? <br />Survey Results: 6 — Yes 0 — No Approval Rating 100% <br />8. Would you recommend this course to a friend? <br />Survey Results: 6 — Yes 0 — No Approval Rating 100% <br />Please write in responses to the following questions. <br />9. How effectively was this program organized and were your expectations met? <br />- Yes <br />- Satisfactory <br />=Yes <br />Well organized, better than last year, met expectations. <br />F:\USERS\SUSAN\MICHELLE\RECREATI\FORMS\SB56Evalresults99.doc <br />