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I n s i d e Arden Hills, MN . 55112-5734 State of the City meeting Snow season is coming! Meet new City employees Tips for disposing of hazardous materials ECR-WSS PRST STD U.S. Postage Paid Twin Cities, MN Permit #1962 The wheel on my recycling cart broke – how do I get a new cart?/My recy- cling didn’t get picked up today – now what?/I just moved in and don’t have a recycling cart – how do I get one? The City of Arden Hills contracts with Repub- lic Services to provide residential curb- side single-sort recycling services. City residents with questions about recycling services, concerns regarding weekly collec- tion, or issues with recycling carts should contact Republic Services directly by call- ing 952-941-5174 or sending an email to cstwincities@republicservices.com. I’m moving in/out of the city – what do I need to do to set up my utility bill/get a final bill? The City website (www.cityofardenhills. org) provides online forms for residents moving in or out of the City to manage their utility bills. Residents leaving Arden Hills to move to another city should select the orange tab labeled “Online Services” in the middle of the home page. Next, click on “Are You Moving?” This brings the user into the Form Center and directly to an online form that, when completed, will prompt City staff to take a final meter reading on the closing date of the sale of your prop- erty. This information will be used to close out the water and sewer accounts at your address. Residents moving to Arden Hills from elsewhere should also start at the orange “Online Services” tab in the middle of the home page. New residents should then Postal Customer Most residents have called City Hall at one time or another in need of information or services. City staff that field telephone calls and greet in-person visitors must possess full knowledge of City services, issues, and a wide-range of related (and sometimes not- so-related) knowledge so that the informa- tion needs of residents can be met. Here are the Top Five questions most frequently-asked by residents and others who contact City Hall – and their answers! Since inquiries are made on these topics so often, we thought the information would be worth communicating in this month’s resident newsletter. Staff members at City Hall are ready and available to answer resident questions and inquiries Monday through Friday from 8:00 a.m. to 4:30 p.m. at 651-792-7800. Is this the DMV?/Can I schedule a driv- er’s test?/Do you have the number for the DMV?/How do I get to the DMV? The Department of Motor Vehicles is a state agency that operates the Arden Hills North Metro Driver and Vehicle Ser- vices (DVS) Office, located at I-35W and County Road I in Arden Hills. Apparently, Arden Hills City Hall is often mistaken for the DVS Office because City staff fre- quently has to redirect wayward individu- als, both in person and on the telephone. This happens often enough that City staff has created a specific map that provides di- rections from City Hall to the DVS Office. The telephone number for the Arden Hills North Metro DVS Office that is provided on the City website and furnished by staff in response to this question is 651-201- 7900. select “New/Update Your Account” and click on that. The user is again redirected into the Form Center to create a new water and sewer account in the name of the new property owner. When is the next AARP Driver’s Re- fresher Class? AARP Driver Safety Program classes are designed for motorists 55 years of age or older. Upon completion of one of these seminars, residents are entitled to a discount on auto insurance premiums. For new Driver Safety Program members, an eight-hour introductory course must first be completed. To retain the insurance premium discount, residents must attend the four-hour refresher course every three years. The current cost for the class is $25, or $20 for AARP members. Classes are generally offered one day each month and are held at City Hall. Class dates are published in the quarterly Parks and Recreation Guide and available for viewing on the City website at: Home > Departments > Parks & Recreation. Registration is required for these classes and must be done online or in person – registrations cannot be completed on the telephone. I need an inspection on a building/elec- trical/plumbing permit. Front desk staff will transfer calls relating to inspections to the appropriate building inspector, based on whether the permit was for residential or commercial work. From City Hall Some questions frequently asked of staff at City Hall