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Exhibit B-3
<br />COMCAST ENTERPRISE SERVICES
<br />GENERAL TERMS AND CONDITIONS
<br />VERSION: 1.2
<br />DEFINITIONS
<br />Affiliate: Any entity that controls, is controlled by or is under
<br />common control with Comcast.
<br />Agreement, Enterprise Services Master Services
<br />Agreement or MSA: Consists of the Enterprise Master
<br />Services Agreement Cover Page executed by the Customer
<br />and accepted by Comcast, these Enterprise Services General
<br />Terms and Conditions ("General Terms and Conditions"), the
<br />then current Product -Specific Attachment for each ordered
<br />Service ("PSA"), any written amendments to the Agreement
<br />executed by both Parties including any supplemental terms
<br />and conditions ("Amendment(s)"), and each Sales Order
<br />accepted by Comcast under the Agreement.
<br />Amendment(s): Any written amendment to the Agreement,
<br />executed by both Parties, including any supplemental terms
<br />and conditions.
<br />Comcast: The operating company affiliate or subsidiary of
<br />Comcast Cable Communications Management, LLC that
<br />provides the Services under the Enterprise Services Master
<br />Service Agreement. References to Comcast in the Limitation
<br />of Liability, Disclaimer of Warranties and Indemnification
<br />Articles shall also include its directors, officers, employees,
<br />agents, Affiliates, suppliers, licensors, successors, and assigns,
<br />as the case may be.
<br />Comcast Website or Website: The Comcast website where
<br />the General Terms and Conditions, PSAs and other Comcast
<br />security and privacy policies applicable to the Agreement will
<br />be posted. The current URL for the Website is
<br />http://business.comcast.com/enterprise-terms-of-service.
<br />Comcast may update the Website documents and/or URL from
<br />time to time.
<br />Comcast Equipment: Any and all facilities, equipment or
<br />devices provided by Comcast or its authorized contractors at
<br />the Service Location(s) that are used to deliver any of the
<br />Services including, but not limited to, all terminals, wires,
<br />modems, lines, circuits, ports, routers, gateways, switches,
<br />channel service units, data service units, cabinets, and racks.
<br />Notwithstanding the above, inside telephone wiring within the
<br />Service Location, whether or not installed by Comcast, shall
<br />not be considered Comcast Equipment.
<br />Confidential Information: All information regarding either
<br />Party's business which has been marked or is otherwise
<br />communicated as being "proprietary" or "confidential." or
<br />which reasonably should be known by the receiving party to
<br />be proprietary or confidential information. Without limiting
<br />the generality of the foregoing, Confidential Information shall
<br />include, even if not marked, the Agreement, all Licensed
<br />Software, promotional materials, proposals, quotes, rate
<br />information, discount information, subscriber information,
<br />network upgrade information and schedules, network
<br />operation information (including without limitation
<br />information about outages and planned maintenance) and
<br />invoices, as well as the Parties' communications regarding
<br />such items.
<br />Customer: The company, corporation, or other entity named
<br />on the Enterprise Services Master Service Agreement Cover
<br />Page and a Sales Order.
<br />Customer -Provided Equipment (CE): Any and all facilities,
<br />equipment or devices supplied by Customer for use in
<br />connection with the Services.
<br />Demarcation Point: The point of interconnection between the
<br />Network and Customer's provided equipment located at a
<br />Service Location. In some cases the Demarcation Point shall
<br />be the User to Network Interface (UNI) port on Comcast
<br />Equipment at a Service Location.
<br />General Terms and Conditions: These Enterprise Services
<br />General Terms and Conditions.
<br />Licensed Software: Computer software or code provided by
<br />Comcast or required to use the Services, including without
<br />limitation, associated documentation, and all updates thereto.
<br />Network: Consists of the Comcast Equipment, facilities,
<br />fiber optic cable associated with electronics and other
<br />equipment used to provide the Services.
<br />Party: A reference to Comcast or the Customer; and in the
<br />plural, a reference to both companies.
<br />Product Specific Attachment(s) (PSA): The additional terms
<br />and conditions applicable to Services ordered by Customer
<br />under the Agreement.
<br />Revenue Commitment: A commitment by Customer to
<br />purchase a minimum volume of Service during an agreed
<br />term, as set forth in a Sales Order.
<br />Sales Order: A request for Comcast to provide the Services to
<br />a Service Location(s) submitted by Customer to Comcast (a)
<br />on a then -current Comcast form designated for that purpose or
<br />(b) if available, through a Comcast electronic order processing
<br />system designated for that purpose.
<br />Service(s): A service provided by Comcast pursuant to a
<br />Sales Order. All Services provided under the Agreement are
<br />for commercial use only. Services available under this
<br />Agreement are identified on the Website.
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