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03-12-18-R
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03-12-18-R
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Service Line Warranties of America <br />2 <br />SC-SSL-1100-NAW-SLWA <br /> <br />[XXXX] <br />SC-SSL-1100-NAW-SLWA-H048-021317 <br /> <br /> <br /> <br />with a signed release from all other homeowners for any work which may affect their portion of the structure. This release <br />must be signed and submitted before any work will begin. Any failure by You to submit such signed releases shall discharge <br />SLWA from its obligations to complete any work for which such releases are required. To obtain a release form call SLWA. <br /> <br />Length of Service Agreement: Your Service Agreement begins on the Start Date listed on Your Declaration Pag e and will <br />continue for twelve (12) months (“Term”) provided neither You nor We cancel. See “Cancellation/Refund” below. There is an <br />initial waiting period of thirty (30) days, within which You will not be able to request a Service Call. This means You will <br />receive less than twelve (12) full months of coverage during the first year. Upon renewal (if applicable), You will not be <br />subject to a waiting period. <br /> <br />How to call for repairs: Y ou must call SLWA and a service representative will assist in the diagnosis of Your repair and <br />the scheduling of a visit fro m one of SLWA’s approved local technicians. You will not be reimbursed for work done by <br />technicians who are not authorized by SLWA. Technicians must have safe and clear access to, and safe working <br />conditions at and around the wor k area. Ther e is no Service Call fee. <br /> <br />Covered re pairs: Whether Your Exterior Sewer/Septic Line is to be repaired or replaced is entirely within the discretion of <br />SLWA. Covered repairs are guaranteed against defect s in materials and workmanship for one year. Under the guarantee <br />we will arrange at Our expense and discretion for repair or replacement. We disclaim any and all statutory or common <br />law warranties (whether express or implied) other than Our covered repair guarant ee and any implied warranties that cannot <br />be excluded un der applicable law. <br /> <br />Receiving Documents Electronically: You can receive Your Service Agreement and all related documents electronically. <br />If You consented to electro nic delivery, these docu ments will be sent to the email address listed on Your Declaration Page <br />(“Email Address”). Documents sent to the Email Addr ess will be deemed to hav e been received by You. Y ou may stop <br />receiving documents electr onically by calling SLWA or by updating Your pref erences in Your profile on HomeServe’s website. <br />You may also call SLWA to update Your Email Address or to receive a paper copy of Your Service Agreement. <br /> <br />Renewal: If You pay through Your utility bill, by credit/debit card or by direct debit this Service Agreement will <br />automatically renew for a further ter m of 12 months. If You paid by check, or if You pay by credit/d ebit card and <br />requested that We not automatically renew this Servi ce Agreement, You must renew this Service Agreement prior to the <br />end of the Ter m to ensure continuous coverage. We reserve the right to not offer this Service Agreement upon renewal. <br /> <br />Cancellation/Refund: You may cancel this Service Agreement at any time by calling SLWA. If You cancel within thirty <br />(30) days of the Start Date, You will receive a full refund less any clai ms paid by Us. If You cancel mor e than thirty (30) days <br />after the Start Date, Your cancellation will be effective at the end of the then current b illing month. If applicable, <br />You will be entitled to a pro-rata refund less any claims paid by Us. <br /> <br />If Your local utility company or municipality provides similar coverage to You at no charge, You can contact SLWA to cancel <br />and You will receive a refund of the payments You have made less any claims paid by Us. You may be required to provide <br />evidence of the similar coverage. If We find that You have such coverage or are otherwise ineligible for the coverage <br />provided by this Service Agreement, We may cancel on no less than fifteen 15 days’ written notice to You and will refund <br />the payments You have made less any clai ms paid by Us. <br /> <br />We may cancel for any reason on sixty (60) days’ written notice to You. We can also cancel, on no less than fifteen (15) <br />days’ written notice to You for: (a) non-payment of the Price; or (b) Your fraud or misrepresent ation of facts that are <br />material to this Service Agreement or benefits provided under it. If We cancel un der (b) above, You will be entitled to a <br />pro-rata refund less any claims paid by Us. <br /> <br />Written notices from Us under this section will tell You exactly when Your Service Agreement will be cancelled and why it <br />has been cancelled. The notice periods referred to in this section begin when We send the notice to You. <br /> <br />Key Terms: <br />“Declaration Page ” - The enclosed document that forms a part of this Service Agr eement, listing important <br />information regarding You, Your Property and other vital information. <br />“Price” – The amount You agree to pay for this Service Agreement, as listed on Your Declaration Page. <br />“Service Agreement” - Th e docu ments that constitute all of Your rights and responsibilities as a Service A greement <br />holder; which consist of these terms and conditions and Your Declaration Page. <br />“Service Call” – A visit to Your Property by one of SLWA’s approved local technicians, where work is performed to diagnose <br />and co mplete a single covered repair, or where it is determined the repair is not covered. <br />“You” or “Your” - The pu rchaser of this Service Agreement who is the Service Agreement holder listed on the
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