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Staff is not aware of any Minnesota cities that have rescinded their contracts. Staff are tracking calls, <br />emails, social media and comments from residents. <br /> <br />What should I do if I have more questions? <br />Residents who have questions about the details of the insurance provided by SLWA, should contact <br />SLWA directly at 1-844-257-8795 or visit SLWFA.com. <br />Residents who have concerns with SLWA’s customer service, or the City’s partnership, should call the <br />City at 651-792-7800, or fill out a Request Tracker complaint on the City website. At this time, because <br />the program is so new, and we have received some positive feedback thanking us for offering this <br />service, we will continue the program and continue to monitor responses. We do want to hear from <br />residents if there are direct service concerns with SLWA. <br /> <br />Where can I find more information about this? <br />There is an article and fact sheet on the City website homepage in the news alerts that outlines the <br />program and frequently asked questions. The program was also outlined in the May issue of the Arden <br />Hills Notes newsletter. We encourage residents to read these items and to contact City staff if they have <br />additional questions. <br />