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DATE: November 19, 2018 <br /> <br />TO: Honorable Mayor and City Councilmembers <br /> <br />FROM: Dave Perrault, City Administrator <br /> <br />SUBJECT: SLWA Update <br /> <br />Budgeted Amount: Actual Amount: Funding Source: <br />N/A N/A N/A <br /> <br />Council Should Consider <br /> <br />The Council should provide further direction on Service Line Warranties of America insurance <br />program. <br /> <br />Background <br /> The City Council discussed the Service Line Warranties of America (SLWA) insurance program <br />at the September 17th City Council work session for further discussion. The Council requested <br />SLWA be sent a breach of contract letter regarding incorrect language between what was <br />presented to the Council at a work session and what was stated in the terms and conditions of the <br />information sent to residents. SLWA did respond and removed the incorrect language from their <br />terms and conditions. An example of the incorrect language has been provided (see Attachment <br />A). <br /> <br />Following the removal of the language from the terms and conditions, SLWA has reached out to <br />the City regarding their fall marketing campaign. Per previous discussions, the City has approval <br />for any marketing materials. The marketing materials have been provided for Council’s review <br />(see Attachment B). <br /> <br />Attachment <br /> <br />Attachment A: Previously Mailed SLWA Letters <br />Attachment B: Fall Marketing Campaign for SLWA <br />AGENDA ITEM –1E <br /> <br /> MEMORANDUM <br />