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ARDEN HILLS CITY COUNCIL WORK SESSION—NOVEMBER 19, 2018 7 language between what was presented to the Council at a work session and what was stated in the terms and conditions of the information sent to residents. SLWA did respond and removed the incorrect language from their terms and conditions. An example of the incorrect language has been provided. Following the removal of the language from the terms and conditions, SLWA has reached out to the City regarding their fall marketing campaign. Per previous discussions, the City has approval for any marketing materials. The marketing materials have been provided for Council's review. Councilmember Holden expressed frustration with the fact the next letter was still open to interpretation and explain better what the insurance would cover. Councilmember Holmes believed the whole situation was horrible and encouraged the City to get out of this agreement as soon as possible. She expressed frustration with the wording that was used on the letters and how it was misleading to residents. Councilmember Holden agreed the approach that was taken was unfair to the residents of Arden Hills. Councilmember Holmes recommended the partnership be dissolved due to the fact SLWA did not take a soft sell approach. Councilmember Scott stated he did not like any bit of this either. City Administrator Perrault asked if staff should work with SLWA to revise the letter or work to terminate the agreement. Councilmember Holmes supported the letter being revised at this time. Councilmember Scott questioned if this was a matter that should be referred to the State Attorney General's office. He supported language being added to the letter stating: This is an advertisement. F. Council Comments and Public Hearing Process Mayor Grant encouraged the Council to focus on staying on topic with their Council Comments. Councilmember Holmes agreed that Council Comments were becoming too lengthy and off topic. Further discussion ensued regarding topics that would be acceptable and unacceptable during Council Comments. The Council requested Mayor Grant work his way up and down the dais in different ways in order to allow different Councilmembers to speak first. Mayor Grant stated he would like Council Comments to be shared for the good of the Council. Councilmember Scott indicated Council Comments was also a good way to share information with the public.