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<br /> <br /> <br /> <br />380 New York Street 909.793.2853 esri.com <br />Redlands, California 92373-8100 USA info@esri.com <br /> <br />October 21, 2020 <br /> <br />Mr. Mike Mrosla <br />City of Arden Hills <br />1245 Hwy 96 W <br />Arden Hills, MN 55112-5400 <br /> <br />Dear Mike, <br /> <br />The Esri Small Local Government Cloud-Based Enterprise Agreement (SGCBEA) is a three‐year agreement that <br />will grant your organization access to Esri term license software. The EA will be effective on the date executed and <br />will require a firm, three‐year commitment. <br /> <br />Based on Esri's work with several organizations similar to yours, we know the re is significant potential to apply <br />Geographic Information System (GIS) technology in many operational and technical areas within your <br />organization. For this reason, we believe that your organization will greatly benefit from an Enterprise Agreement <br />(EA). <br /> <br />An EA will provide your organization with numerous benefits including: <br /> <br />▪ A lower cost per unit for licensed software <br />▪ Substantially reduced administrative and procurement expenses <br />▪ Complete flexibility to deploy software products when an d where needed <br /> <br />The following business terms and conditions will apply: <br /> <br />▪ All current departments, employees, and in -house contractors of the organization will be eligible to use <br />the software and services included in the EA. <br /> <br />▪ If your organization wishes to acquire and/or maintain any Esri software during the term of the agreem ent <br />that is not included in the EA, it may do so separately at the Esri pricing that is generally available for <br />your organization for software and maintenance. <br /> <br />▪ The organization will establish a single point of contact for orders and deliveries and will b e responsible <br />for redistribution to eligible users. <br /> <br />▪ The organization will establish a Tier 1 support center to field calls from internal users of Esri software. <br />The organization may designate individuals as specified in the EA who may directly contact Es ri for Tier <br />2 technical support. <br /> <br />▪ The organization will provide an annual report of installed Esri software to Esri. <br /> <br />▪ Esri software and updates that the organization is licensed to use will be automatically available for <br />downloading. <br />