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July 1st, 2021 <br />Dave Perrault, City Administrator <br />City of Arden Hills <br />1245 Hwy 96 W <br />Arden Hills, MN 55112 <br />Dear Dave, <br />First, we’d like to thank you for Arden Hill’s partnership with the North Suburban Communications <br />Commission and Access Corporation (dba NineNorth).We truly value the Arden Hill’s community and <br />want to continue to support the city through enhancing your communications by making information <br />available to all residents. <br />This contract is for three years, the price is reflective for a single year of those three years. <br />Through the pandemic, we are proud we were able to provide critical services to Arden Hill’s without <br />increasing costs. Moving into 2022, we are increasing our cost by 4% to $180 per meeting. The 4% <br />increase is also reflective in our other services such as web streaming and playback. <br />New this year is our subtitling option to your public meetings. The cost is $46 per meeting to add 91% <br />accurate subtitling in 30 different languages, including English. This addition will help make your city <br />information more accessible. <br />Also a new addition to this contract is the intermapping charge. The intermapper is an IP based service <br />to essentially “watch” all of the IP based equipment (internet of things) to minimize breakage. It is highly <br />secure to our intranet and not accessible to anyone outside. This will ensure your equipment is always <br />working properly. <br />Your Municipal Producer will continue to be Aaron Thomas. The benefit for using the NineNorth services <br />is the peace of mind that the meetings will be executed properly, and there will always be a back-up <br />operator available. We are also making virtual, hybrid,and in person options available through the year. <br />We will continue to offer the Neighborhood Network program for $1 a year. NineNorth will produce at <br />least 3 productions a year related to your city, which will also be webcasted, and archived for the city. <br />Please note there are other services outlined on your contract, but are not placed in the “Agreed” upon <br />column. If you are interested in our additional services,please let us know.