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GUARANTEE <br /> <br />Duke's guarantees to kill all the roots in every sewer it treats in order to eliminate main line sewer stoppages <br />caused by live tree roots. <br /> <br />If a treated sewer plugs up due to live tree roots during the guarantee period (see below), DUKE'S will RE- <br />TREAT that section, AT ITS OWN EXPENSE, or remit to The City of Arden Hills 100% of the payment <br />received to treat that section of sewer. <br /> <br />The decision of The City of Arden Hills as to the cause of the plug-up is binding. <br /> <br />Duke's will apply this guarantee for a period of two (2) years, beginning on the date of treatment, and ending <br />two years after the date of treatment. <br /> <br />Duke's will provide a THREE-YEAR GUARANTEE on any paid repeat applications that are performed within <br />six months of the expiration date of the previous guarantee period. <br /> <br />Re-treatments, performed at no charge in honor of the guarantee, do not extend the expiration date of the <br />guarantee. <br /> <br />This guarantee applies only to main line sewer stoppages caused by live tree roots. It does not apply to <br />stoppages caused by grease or other foreign matter; flat, collapsed or deformed pipe; or flooding caused by a <br />surcharged or plugged sewer section downstream from a guaranteed sewer section. Duke’s shall not be <br />responsible for any damages caused by sewer stoppages. <br /> <br /> <br />LIABILITY <br /> <br />Duke's is an insured, fully licensed pesticide application company, and is certified to apply EPA registered root <br />control products with State environmental regulatory agencies. <br /> <br />Duke's accepts responsibility for damage to aboveground vegetation. Duke's is not responsible for damages <br />caused by sewer stoppages. <br /> <br />Certificates of insurance are available upon request. <br /> <br /> <br />POLLUTION AND LIABILITY INSURANCE <br /> <br />The Pollution and Liability Insurance described herein is in addition to all other insurance provided by Duke’s. <br />This coverage shall protect the Owner, and the Owner's officers, agents, and employees from claims for <br />damages for bodily or personal injury, sickness or disease, including death; and from claims for damages to <br />property and/or the environment, which may arise directly out of the use of chemicals and/or pollution. The <br />amount of this insurance shall be $5,000,000.00 total loss. <br /> <br /> <br />QUALIFICATIONS <br /> <br />Duke's assists in managing over 1,000 root control programs annually, treating in excess of 250,000,000 feet <br />of sewer, since 1976. Duke's has controlled tree roots in sewer pipes under more varying conditions than any <br />other organization in the U.S., public or private. <br /> <br /> <br /> <br /> <br />