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• ill. During the past year, have you YES . . . . . . . . . . . . . . . . . . . . . 1 <br /> or members of this household NO . . . . . . . . . . . . . . . . . . . . . . 2 <br /> purchased any products at DON'T KNOW/REFUSED. . . . . . 3 <br /> "Brandywine"? <br /> IF "YES" IN QUESTION #111 , ASK: <br /> Were the staff . . . . <br /> YES NO D.K./REF. <br /> 112 . Courteous? 1 2 3 <br /> 113 . Helpful? 1 2 3 <br /> 114 . Knowledgeable about 3 <br /> their products? 1 2 <br /> 115 . Are there any improvements in the facility, staff, or <br /> product selection that you would like to see made? <br /> 116 . During the past year, have you YES . . . . . . . . . . . . . . . . . . . . . 1 <br /> or members of this household NO. . . . . . . . . . . . . . . . . . . . . . 2 <br /> purchased any products at DON'T KNOW/REFUSED. . . . . . 3 <br /> • the "Powerhouse?" <br /> IF "YES" IN QUESTION #116 , ASK: <br /> Were the staff. . . . <br /> YES NO D.K./REF. <br /> 117 . Courteous? 1 2 3 <br /> 118 . Helpful? 1 2 3 <br /> 11g . Knowledgeable about 3 <br /> their products? 1 2 <br /> 120 . Are there any improvements in the facility, staff, or <br /> product selection that you would like to see made? <br /> Now, just a few more questions for demographic purposes . . . . <br /> Could you please tell me how many people in each of the following <br /> age groups live in your household. Let' s start oldest to <br /> youngest. . . . <br /> 121 . First, persons 65 year old or over? <br /> 122 . Adults under 65 (including yourself) ? <br /> 123 . High school aged? (Grades 10-12 ) <br /> 13 <br />