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ARDEN HILLS CITY COUNCIL—JANUARY 8, 2024 23 Mr. Smith explained he does not have an interior cleaning operation in Minnesota. He stated this was a very new and unique operation. He reported the desire would be to have the exterior clean open first and brought up to a level of operational excellence and the interior clean would be brought on later. Ms. Grant indicated it takes three to four years to build a superior customer base for car washes. She discussed how this phased approach has been successful in another market. Mayor Grant questioned why only two sites had the interior/exterior model and the rest were only exterior cleaning car washes. Ms. Grant explained the interior/exterior model was much more labor intensive. She noted the roots were to provide full service, but in 1985 the focus shifted to exterior only because it was less labor extensive. She reported over time the interior cleaning model has been investigated and the first site opened in Indiana three years ago. She noted three more sites in Indiana would be opening later this year. Mayor Grant asked if a phased PUD required an applicant to build the second phase. Community Development Director Jagoe stated this would not be required. Councilmember Holden indicated she believed there were a lot of issues with the proposal. She requested further information regarding the proposed exterior building materials. Ms. Grant explained she spent $6.5 million on the exterior of buildings. She indicated Crew Carwash would be investing over $10 million on this property. She commented on how Crew Carwash built things to last, using brick, limestone and steel in order to stand the test of time. She then provided the Council with a materials board. Councilmember Holden asked if the brick would be veneer. Ms. Grant stated she would be using real limestone on this building and not veneer. Councilmember Holden requested further information on the lighting and asked why Crew could not meet the City's requirements. Ms. Grant discussed how important safety was to Crew Carwash. She reported she would have 16, 17 and 18 year old team members working onsite. She explained having the property well-lit during business hours was important for both the employees and visitors. Mr. Smith noted the only area that required lighting flexibility was at the entrance of the property. Councilmember Fabel questioned if the vacuum stations would be installed in Phase 1. Ms. Grant explained these would be installed with Phase 1. Councilmember Monson reported the applicant does have a lot of variance requests. She indicated this was a really busy looking site with additional lighting and signage. She stated this