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<br /> . Graduate Assistants at the University of Minnesota, University of Minnesota <br /> Measurement Services Center (Minneapolis), 1972. <br /> B. Professional Articles <br /> 'Hi-tech Techniques OK, But Don't Forget Research Basics,' Marketina News, January <br /> 6,1984, section 2, p.12. <br /> 'Adopting Consumer Marketing Research Techniques to the Chemical Industry," <br /> Chemical Marketina Research Association, September 1981,97-102. <br /> 'A Look at Undergraduates Teaching Their Peers,' Colleae Student Journal, 11 (1), <br /> Spring 1977, 11-15. <br /> 'Mail Questionnaire Response Rates - Updating Outmoded Thinking,' Journal of <br /> Marketina, 40, January 1976, pp. 71-73. <br /> 'A Recent Study of Graduate Assistants," Research in Hiaher Education, 1, Summer <br /> 1976,177-183. <br /> 'Undergraduates Speak Out - Improving the Effectiveness of Graduate Assistants," <br /> Improvina Colleoe and UniversitvTeachino, 24 (3), Summer 1976. <br /> "Externship Program in Large Animal Clinical Education at Minnesota," Journal of <br /> . American Veterinarv Medical Association, 166 (6), March 15,1975,610-613. <br /> "The Effects on Response Rates of Formal and Informal Questionnaire Follow-up <br /> Techniques," Journal of Applied Psvcholoav, 60 (2), April 1975, 255.257. <br /> C. Special Presentations <br /> "Ensuring Success As a 'Member Centered' Association: How to Use Market Research <br /> to Make Smarter Decisions,' American Society of Association Executives, November, <br /> 1987. <br /> 'Effectiveness of Express Mail As a Response Stimulator In Mail Surveys of Difficult <br /> Populations,' The Special Interest Group on Survey Research, American Educational <br /> Research Association, April, 1987. <br /> 'Questionnaire Design and Use Revisited: Recent Developments and issues in Survey <br /> Research,' .Invited Keynote Speaker for the Special Interest Group on Survey Research, <br /> American Educational Research Association, April, 1986. <br /> "Phone Interviews: Cost Effective Method for Accurate Travel Surveys,' Session 196, <br /> Innovations in Travel Survey Methods, Transportation Research Board, 1986, <br /> . <br />