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<br /> . 11l. During the past year, have you yES...... .. .. ...........1 <br /> or members of this household NO... . ... .. ........ .....2 <br /> purchased any products at DON'T KNOW/REFUSED......3 <br /> "Brandywine"? <br /> IF "YES" IN QUESTION #111, ASK: <br /> Were the staff..,. <br /> YES NO D.K./REF. <br /> 112. Courteous? 1 2 3 <br /> 113. Helpful? 1 2 3 <br /> 114. Knowledgeable about <br /> their products? 1 2 3 <br /> 115. Are there any improvements in the facility, staff, or <br /> product selection that you would like to see made? <br /> 116. During the past year, have you YES. . . . .. .. , . , , . , .. , . ...1 <br /> or members of this household NO, . . , . , . . . , .. , . , .. , . , ,.2 <br /> purchased any products at DON'T KNOW/REFUSED..... .3 <br /> . the IIPowerhouse?1I <br /> IF "YES" IN QUESTION #116, ASK: <br /> Were the staff. . , . <br /> YES NO D.K./REF, <br /> 117. Courteous? 1 2 3 <br /> 118. Helpful? 1 2 3 <br /> 119. Knowledgeable about <br /> their products? 1 2 3 <br /> 120. Are there any improvements in the facility, staff, or <br /> product selection that you would like to see made? <br /> Now, just a few more questions for demographic purposes,.., <br /> Could you please tell me how many people in each of the following <br /> age groups live in your household. Let's start oldest to <br /> youngest. . . . <br /> . 121- First, persons 65 year old or over? <br /> 122. Adults under 65 (including yourself)? <br /> 123. High school aged? (Grades 10-12) <br /> 13 <br />