CCP 09-26-1994 - Laserfiche WebLink

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-- . NSCC/ August Report August 23, 1994 Page 2. the Government Information Advisory Council, established by the State Legislature last spring, but I believe the group has equal value as a forum for sharing information. MACT A Bv-Laws Committee - The MACT A Board's lackluster performance this past year convinced a number of us that the by-laws of the organization needed major revision in order to reform the organization. (problems have included continued bickering and self-serving behavior by consultants serving on the Board, as well as general disorganization, as evidenced by the late mailing of the mini-conference brochure.) I agreed to serve on the committee which met twice in August before concluding the re-write. Among other things, the committee is recom- mending that the name of the organization be changed to Minnesota Association of Cable and Telecommunications Administrators. Meetings with Meredith CSR's -- On August 1, I met with three groups of customer service representatives for Meredith Cable to review with them the roles and responsi- bilities of the Cable Commission and the Access Corporation. (Meredith supervisory staff continued the presentations to the balance of the CSR's.) Our receptionists have been getting . numerous telephone calls from cable customers erroneously referred to us by the CSR's. In particular, they seemed to refer to us any caller asking for information about programming, even their own programming by KABL. According to Roxanne DeFlorin, the number of calls about programming do seem to have decreased so far this month. Other Attachments: . A letter from ME/U re: an increase in advertising on the programming service. . My summer course grade. .