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upon circumstances. If the Utility receives notice that its system has been compromised <br /> . such that a customer's personal information has become accessible,the Utility would <br /> likely, at a minimum,notify the customer and change passwords. If the Utility receives <br /> notice that a person has provided inaccurate identification information,the appropriate <br /> response may be to close the account and contact law enforcement. (See MMUA's <br /> "Identity Theft and Municipal Utilities" for further illustration.) <br /> Other relevant laws <br /> As you implement your utility's program, it may be useful to find out more about certain <br /> laws that could potentially affect it,particularly these: <br /> Federal Privacy Act—Prohibits all federal, state and local government agencies from <br /> denying an individual any right,benefit or privilege provided by law because of such <br /> individual's refusal to disclose his or her social security number. (5 U.S.C. §552a note.) <br /> Minnesota's Government Data Practices law—Requires government entities to appoint or <br /> designate an employee of the government entity to act as its data practices compliance <br /> official and categorizes municipal electric utility individual customer information as <br /> "private data" and business or other entity customer data as"nonpublic." (Minn. Stat. <br /> Ch. 13.) <br /> • Minnesota's Safe at Home Program—Provides people who are at particular risk of <br /> certain abuse and harassment dangers with an alternative address and mail forwarding <br /> service for their protection. (Minn. Stat. Ch. 5B.) <br /> Page 3 of 3 <br />