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Comprehensive Recycling Services <br />Table of Contents <br />Page <br />1. Introduction..............................................................................................................................1 <br />2. Contractor Selection Process and Schedule..........................................................................2 <br />3. General Requirements for All Collections..............................................................................4 <br />3.1 <br />Contractor Service Requirements...............................................................................4 <br />3.2 <br />Recyclables..................................................................................................................4 <br />3.3 <br />Collection Vehicle Equipment Requirements............................................................4 <br />3.4 <br />Personnel Requirements.............................................................................................4 <br />3.5 <br />Recycling Containers...................................................................................................4 <br />3.6 <br />Collection......................................................................................................................4 <br />3.6.1 Multi -Dwelling Units, Commercial, Institutional, and Industrial Buildings4 <br />3.6.2 Curbside Single Stream...............................................................................5 <br />3.7 <br />Collection Hours..........................................................................................................5 <br />3.8 <br />Cleanup Responsibilities.............................................................................................5 <br />3.9 <br />Missed Collection Policy and Procedures.................................................................5 <br />3.10 <br />Holidays........................................................................................................................5 <br />3.11 <br />Weighing of Loads.......................................................................................................6 <br />3.12 <br />Utilities..........................................................................................................................6 <br />3.13 <br />Damage to Property.....................................................................................................6 <br />3.14 <br />Municipal Facilities and Parks....................................................................................6 <br />4. Reporting and Promotional Activities.....................................................................................7 <br />4.1 <br />Monthly and Annual Materials Reports......................................................................7 <br />4.2 <br />Customer Relations Report.........................................................................................7 <br />4.3 <br />Annual Performance Review Meeting to Discuss Recommendations for <br />Continuous Improvement............................................................................................7 <br />4.4 <br />Publicity, Promotion, and Education...........................................................................8 <br />4.5 <br />City Shall Approve Contractor's Public Education Literature...................................8 <br />4.6 <br />Annual Work Plan........................................................................................................8 <br />5. Materials Processing and Marketing......................................................................................9 <br />5.1 <br />Processing Facilities Must be Specified....................................................................9 <br />5.2 <br />Estimating Materials Composition as Collected.......................................................9 <br />pw:\Ramsey Cc PH MN\0024R003.00\11000 Specifications and Procurement\Arden Hills\RFP-Arden Hills Comprehensive Recycling <br />Services 2024.docx ii <br />