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stop by to get to know more about your business. Is there a date or time that <br />would work best for you? Or, if there is someone else who I should talk to, could <br />you please connect me with them?” <br />- If you find an email address through Google, you could also reach out with similar <br />information over email. <br />- Take note of open hours posted on google or an associated business website. <br />- Note that this pre-visit communication is not considered a visit attempt. <br />Attempt # 1 <br />- Commissioners will attempt in-person visit. Commissioners will bring a copy of the visit <br />questions and a copy of the visit handout. <br />o Draft visit script “Hi, my name is Elena, and I am a volunteer member of the <br />Arden Hills Economic Development. I am stopping by as I would like to get to <br />know more about your business. Would you be available to speak to the business <br />or is there someone else I could talk to now or at another time?” <br />Completed <br />- If someone is available to complete the questions, go through the questions with them <br />and record their responses on paper. When leaving, give the respondent the handout. <br />Not Completed <br />- If the business is open but someone or the best person is not available at that time, try <br />to arrange an alternate time to meet with them to go through the questions. <br />o If it is not possible to schedule something, ask if there is an email address or <br />phone number to contact. Plan to follow-up using contact information at a later <br />time. Leave the visit handout behind. <br />- If there is no response at the building, check hours of operations on site. Check if there is <br />a mailbox for the business and drop the visit handout there. <br />Attempt # 2 <br />- For visits not completed in the first attempt, commissioners will make a second attempt. <br />o If contact information was obtained during Attempt # 1, use this to schedule an <br />in-person visit. If contact is by phone, and they would prefer to answer questions <br />over the phone, go through the questions during the call. <br />o If contact information was not obtained, second attempt will be in-person. <br />Commissioners will bring a copy of the visit questions and a copy of the visit <br />handout. <br />Completed <br />- If someone is available to complete the questions, go through the questions with them <br />and record their responses on paper.