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08-25-25-SWS
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08-25-25-SWS
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8/25/2025 4:41:48 PM
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8/21/2025 4:46:29 PM
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City <br />%of Late Fee <br />When is the late fee assessed? <br />What is your City policy for waiving late fees? <br />Charged <br />After how many days? <br />If none, what is the common practice/process? <br />Common Practice: One in a 2-year period. Waive up to <br />Brooklyn Park <br />10% <br />1 day after the due date <br />4 late fees if they pay the difference and Enroll in autopay <br />going forward. They must keep autopay for 1 year. <br />Edina <br />5% <br />10 days after due date <br />One per account lifetime. <br />Lino Lakes <br />10% <br />5 days after due date <br />Common Practice: One per account lifetime. <br />Little Canada <br />5% <br />A few days after due date <br />Common Practice: One per account lifetime. Fees <br />primarily waived due to Cit 's billing error. <br />Maple Grove <br />10% <br />10 days after due date <br />Common Practice: One in a 3-year period. <br />Minneapolis <br />5% <br />2 days after the due date <br />One per year. <br />Mounds View <br />10% <br />Between 1-15 days after due date <br />Not a common practice. Maybe if there is a pending sale. <br />Common Practice: One in a 2-year period. Exceptions <br />New Brighton <br />10% <br />Between 3-5 days after due date <br />for issues with prior 3rd party payment processor or other <br />circumstances. <br />Shoreview <br />10% <br />Between 3-5 days after due date <br />1 One in a 3-year period. <br />Council Discussion <br />Staff is seeking further discussion from the City Council regarding the existing ordinance and the <br />City's current practices for waiving late fees on utility accounts. <br />Council Direction <br />Staff received an inquiry about extending the 30-day past due delinquent period for utility bills. <br />Staff is seeking further direction from Council on whether to consider a longer delinquent period, <br />such as 45 or 60 days. <br />Budget Impact <br />There is no budget impact to the City. <br />Attachments <br />Attachment A: City Ordinance 1000.20 Water Rates and Charges <br />Attachment B: City Ordinance 10 10. 11 Sewer Rates and Charges <br />Attachment C: City Ordinance 10 10. 14 Surface Water Management Utility <br />Page 2 of 2 <br />
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