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ADAPT TO THE CHALLENGES OF A GROWING ORGANIZATION Challenge #Z - Administrative needs are outpacing our current capacity. As the department continues to grow, administrative demands are outpacing our current capacity. Managing compliance with state and federal regulations, supporting additional full-time staff, and meeting the evolving needs of our membership present significant challenges. Unlike municipal departments, we do not have built-in human resources or finance teams, requiring us to assume responsibilities typically handled by full-time administrative staff. Significant progress has been made with the modernization of our policy manual, which is now managed through Lexipol. This expansion of department policies helps ensure ongoing compliance with state and federal regulations and allows us to more efficiently implement updates as laws and standards evolve. In 2024, the department finalized and ratified its first collective bargaining agreement with the Lake Johanna Professional Firefighters Local 5485. As the current contract expires on December 31, 2025, negotiations for a new agreement will begin in the coming year. We are also working to modernize our timekeeping and payroll systems, moving away from paper - based records that require manual entry. While integrating digital solutions presents challenges for both administrative staff and department members, automating these processes will improve accuracy, reduce administrative workload, and support a more streamlined daily operation. 14