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<br /> 2l~/D8/1938 13:39 5122915615 TEA~11'IOPIS HHL HIe PAGE 08 <br /> e City of Arden Hills <br /> 1998 City CounciI/Staff Retreat <br /> 1997: Year in Review <br /> . --.. <br /> Kev Accomplishments: Effects and Influences: <br /> - Design of City Hall - Increased excitement <br /> - Another year in black (3) - Informal celebrations <br /> - Gateway development agreement - Freeing up P/Q employees times <br /> - Continuing strong staff development - Accomplishment/priority setting and resources <br /> - Improved newsletter (work the plan) <br /> - Increased public acceptance of City Hall <br /> - TS in planning stage <br /> - Progress "'/ith TCAAP <br /> - Community water meter replacement program <br /> start <br /> - Survived another year (staff, environment) <br /> - Credibility of leadership <br /> Key Challenges: Effects and Influences: <br /> - Communications with residents -B,S.U. <br /> - Government/city apathy (+/-) - Stretched resources on staff <br /> e - Keeping up with workload - Credibility of council questioned <br /> - Keeping quality staff - Sorting facts from fiction <br /> - Highway 96 project <br /> - Gateway <br /> - City facility issues <br /> - Saying no to residents <br /> - Liaison to committees (dialogue/expectations) <br /> - Committees structure <br /> - Internal personnel issues (daily) <br /> Key Questions Emerlrinl.! from 1997: <br /> - What happens iflease is not accepted? What's plan? <br /> - Who is responsible for issue? <br /> - What happens if current workload is increased trend? <br /> - Where do we go; operational vs. project? <br /> - Are we on the same team? <br /> - What is P/w facility plan? <br /> - When will staff be comfortable with workload? <br /> - How do we balance diverse citizen expectations? <br /> - Redefinition of staff roles/responsibilities, boundaries? <br /> e 6 <br />