CCP 05-13-2002 - Laserfiche WebLink

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City of Arden Hills Personnel Policy Effective June 29, 2002 . GRIEVANCE PROCEDURE If an employee has a complaint about the manner in which he/ she is treated as an employee of the City of Arden Hills, such complaint shall be addressed by the City of Arden Hills as follows: Step 1. The employee shall orally present the complaint to the employee's department manager within seven (7) calendar days after the event. The department manager shall discuss the complaint with the employee and answer the complaint within seven (7) calendar days after receipt of the complaint. Should the complaint involve the department manager, then the employee should proceed directly to Step 2. Step 2. If the complaint is not resolved in Step 1, it may be appealed to the City Administrator within seven (7) calendar days after receipt of the reply from the department manager. Any complaint not appealed to the City Administrator within this period shall be waived. The complaint must be submitted to the City Administrator in writing, setting forth the facts of the complaint, and the relief sought. The City Administrator shall act on the complaint and provide the employee with a written statement of the City's final position within seven (7) calendar days after receipt of the complaint by the City Administrator. . Step 3. If the complaint is not resolved in Step 2, it may be appealed to the City Council within seven (7) calendar days after receipt of the reply from the City Administrator. Any complaint not appealed to the City Council within this period shall be waived. The appeal will be placed on the agenda for the next regularly scheduled meeting of the City Council. The employee and a representative of the employee shall have the right to appear before the Council at this meeting. A final ruling on the complaint shall be made by a majority of the City Council members within thirty (30) calendar days after receipt of the complaint. . 47