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. . .. . . . . . . . . . . . . .. . . . . . . . . . . . . .. . . . DAHLGREN SHARDLOW AND.UBAN INCORPORATEP BilLING POLICY STATEMENT We are pleased to have the opportunity to provide professional services to you. With this Statement, we hope to avoid confusion or misunderstanding by explaining how and when we bill for these services. Usually, we bill for our services in a range of hourly rates. The appropriate rate is dependent upon a variety of factors, such as the type of work involved, the level of expertise required, the experience of the individuals involved, and the magnitude of the project. Our rates are subject to modification from time to time. We will provide you with a monthly invoice that summarizes the professional services that we have provided and other related charges. Payment is due net 30 days. If payment is not received during that time, it is our policy that finance charges of 1.5% will begin to accrue. If you have any questions or eoneems about the statement, we encourage you to immediately contact the Project Manager or the Billing Department (612/312-2139). If you prefer, you may also contact either Craig Rapp, C. John Uban or John Shardlow directly. Reimbursable costs incurred on your behalf will also appear on your monthly invoice. Reimbursable costs include, but are not limited to, such items as mileage, parking, long distance telephone charges, drafting and art supplies, postage and messenger services, facsimile charges, photography and copying charges, airfare and lodging, data acquisition, as well as any authorized outside services. These charges will appear separately on the invoice and also have the same payment terms as stated above. Any unusual or large expenses will be approved in advance. If payment is not received within 30 days after you receive your invoice, your account will be considered delinquent. In the event your account becomes delinquent, you should contact us without delay and we will make every effort to reach mutually agreeable payment terms. If however, we are unable to do so, we reserve the right to cease working on your project until your account is current, or terminate our agreement. We will then take such collection steps as we may deem appropriate under the circumstances. Costs incurred to collect overdue accounts will become the responsibility of the client. We are very pleased to be working with you and we appreciate the confidence you have placed in us. We will make every reasonable effort to achieve successful results for you and we look forward to a continued good relationship. 300 FIRST AVENUE NORTH SUITE 210 MINNEAPOLIS, MN 5540 I PHONE(6I2)339-3300 FAX(6I2)337-560I