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<br />. <br /> <br />mines this projection is unreasonable in light of the <br />actual household growth experienced by some of the <br />Member Cities in 1984-85. Future expansion of the sys- <br />tem is therefore undercapitalized. <br /> <br />16. North Central has not provided its assumptions regarding <br />the percentage price increases for basic and pay ser- <br />vices. The Commission is unable to determine the rea- <br />sonableness of this projection. <br /> <br />17. North Central has not provided sufflcient detailed in- <br />formation at this time to enable the Commission to de- <br />termine the reasonableness of its operating expense <br />assumptions, including but not limited to repairs and <br />maintenance, system maintenance,. postage and billing, <br />converter maintenance, vehicle operation, light, heat, <br />power, and pole rental. <br /> <br />18. North Central has not provided sufficient detailed in- <br />formation at this time to enable the Commission to de- <br />termine the reasonableness of its administrative expense <br />assumptions, including but not limited to telephone, <br />insurance, rent, legal fees, repairs and maintenance, <br />consulting services, and employee benefits. <br /> <br />19. North Central has not provided sufficient detailed in- <br />formation at this time to enable the Commission to de- <br />termine the reasonableness of its marketing expense <br />assumptions, including but not limited to telephone <br />marketing, data processing, contract sales, direct sales <br />override, direct mail promotions, mass media promotions, <br />and subscriber maintenance. <br /> <br />20. For all expenses, North Central has not documented its <br />assumptions for general inflation on a line-by-line <br />basis. <br /> <br />21. North Central has not provided sufficient detailed in- <br />formation at this time to enable the Commission to de- <br />termine the reasonableness of its capital expenditure <br />assumptions, including but not limited to office elec- <br />tronics, billing computer, telephone installation and <br />future construction. <br /> <br />. <br /> <br />22. The Commission has requested from North Central the <br />financial information and operational assumptions to <br />review the items listed above for the purpose of analyz- <br />ing its overall financial plan and financial ability. <br />However, despite the request, North Central has not <br />adequately provided the information. <br /> <br />- 4 - <br />