Laserfiche WebLink
<br />DRAFT <br /> <br />DRAFT <br /> <br />(e <br /> <br />PSAP (collocation leading channels initiaHy; data functions combined upon collocation. Fire paging and <br />to consolidation) dispatch e consolidated following six months of dispatcher training. - All dispatching <br /> consolidated and moved to two~stage dispatching following one year of training. <br />City of St. Paul PSAP SL Paul Police and Fire would operate essentially as they currently operate <br /> <br />Two PSAP - Fire-Law Functional Organizational Structure <br />Enforcement <br /> Ramsey County Public Safety COmnlunications Department under a reftubisbed <br /> OIlS/Office of Emergeucy Management responsible for all public safety/service <br /> related radio, tclephone CADIMDT, Ramsey County TC services, radio system <br />Countywide infrastructure, St. Paul Police CSM and countywide data communications. PSAP <br />Consolidation Administration accountable to DlIS/OEM and represents Dept. to User Advisory <br />Board,. IT and CAD supervisor and support, Training supervisor and trainers, and <br /> Tech Support, Support Services/Staff <br />911/Law Enforcement UE manager responsible for operation of VB center call taker - dispatcher functions <br />31I1FireIEMSIMRCC/ Fire manager responsible for Fire/EMS/311IPublic Service center call taking and <br />Public Service dispatcher functions. <br /> <br />,- <br />~. <br /> <br /> Key Communication Flows <br />Four PSAP's- Fonr Sites 911 Call Taking (two stage dispatch in all centers except 4 -PSAP <br /> model <br />Single PSAP-Single Site Radio Dispatching of Police <br /> Fire radio or EMS provider provides pre-arrival instructions for EMS <br />Two PSAP-Common Borders May be generic or city specific verbal response to incoming calls <br />(RCfWBL and STPIMPL) Direct Dispatch or Warm Transfer FirelEMS Calls to Firc!EMS if two <br /> stage dispatch or call transfer required <br />Two PSAP - Two Site <br />(SI. PauVRamsey-Suburbs) <br /> 911 calls route to UE Center/311 calls to F/E Center <br /> Calls for Firc/EMS services are transferred to FIE Center - as <br /> secondary PSAP <br />Two PSAP - Fire-I,aw 911 calls are "visible" to 311 operators and can be answered <br />there <br />Enforcement 911 Operators arc staffed near LIE dispatchers due to <br />91 I/Law Enforcement and <br />311lFire/EMSIMRCC/Public information transfer and the need for caIl backs <br />Service (PS) EMS calls involve transfer of person, not information <br /> EMS pre-arrival instructions are provided with AMPDS system <br /> MRCC EMS communications, hospital status, medical control <br /> linkages and notification functions provided through FIE Center <br /> MRCC and EMD's cross trained to assist in surges <br />-- Public Service dispatchers cross trained in respective PS areas <br /> <br />e <br /> <br />Preliminary Statistical PSAP Model- Year 2014 <br />FTE Requirements and Estimated Cost Based Upon "Average" <br />Total Compensation for 911 Telephone Operator and Radio <br />Disvatcher Positions Onlv and Estimated Operatin" Exvense <br />187 Total FTE's - 96 - 9] I Operators; 91 Radio Operators <br />Estimatcd Total PersolIDel.cost - $12,776,400 <br /> <br />Four PSAP's- Four Sites <br />Ramsey County, St. Paul, <br /> <br />PSAPModelComparisonl.8.doc 6 <br />