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PCI Ratings for City Streets May 26, 2005 Page 4 of 5 . 4. Specialization: GoodPointe specializes in infrastructure rating processes, and does not provide other engineering services, We believe this argues for a more objective approach to thc work. 5. Process: Since GoodPointe is a firm that specializes in this kind of work and does not provide engineering design services, they are not a direct competitor with our contracted City Engineer, which may make for a smoother work relationship. 6. Possible Future Use: As COlmcil is aware, staff is currently in discussions with the City of Roseville regarding engineering services. Roseville also works with GoodPointe, and they provide Arden Hills with IT services as well. This combination provides potential opportunities for how we use, maintain, and update the rating information received during this process. In addition, GoodPointe has agreed to allow City staff (i,e, O&M employees) to participate in the rating process as a training cxercise. In other cities, contractors have worked to train city staff so that eventually the rating process can be conducted in-house, Some other cities have found that the PCI process should be conducted every one or two years, instead of the three that we currently use as a guide. The reason is that streets can significantly change in a one year period depending on weather conditions and other factors. References for GoodPointe: . In terms of references, GoodPointe's proposal included as list of twenty-two city/county clients, most of which are in the metro area. Assistant to the City Administrator Schawn Johnson contacted several of the cities and a summary of those discussions is provided below. SHOREVIEW: Jerry Auge stated that GoodPointe is a great company and they have provided great service to the City of Shoreview over the years. They are very responsive and customer service oriented. The City of Shore view budgets $5,000 per year for their PCI services. The only concern he voiced is that each PCI rater is different, so if at all possible, it is important to create continuity and have the same person complete the PCI ratings on a regular basis. He would give the company a gradc of "A" and highly recommend them. COTTAGE GROVE: Jennifer Levitt (City Engineer) stated that they hired GoodPointe for the first time last year for a neighborhood-specific project. She said that GoodPointe was very responsive and completed the project within a very small time frame. Their customer service was excellent. Ms. Levitt stated they had one difficulty in the conversion of data, but the problem was not caused by GoodPointe, Her overall grade for them was a "B+" and she would recommend them to Arden Hills, ROSEVILLE: Duane Schwartz (Public Works Director) said that the City of Roseville has been working with GoodPointe for 15 to 20 years. This company has always been reliable and is very client oriented. He said that they aTe always receptive to the client's ideas and like to create long term relationships with clients. He gave GoodPointe Technologies an overall grade of an "A" . and strongly recommends this company to Arden Hills.