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<br />Zeference Checks for Employee Benefit Services Company <br /> <br />Page I of: <br /> <br />Johnson, Schawn <br /> <br />From: Sherrie Le [Sherrie,Le@cLmaplewood.mn,us] <br />Sent: Monday, May 02, 2005 4:04 PM <br />To: schawn.johnson@ci,arden-hills,mn,us <br />Subject: RE: Reference Checks for Employee Benefit Services Company <br /> <br />. <br /> <br />iere are my answers below. <br /> <br />,herrie <br /> <br />'ro m: schawn ,joh nson@ci.arden-hills.mn.us [mailto:schawn ,joh nson@ci,arden'hills.mn.us] <br />lent: Monday, May 02, 2005 2:06 PM <br />fo: Sherrie Le <br />lubject: Reference Checks for Employee Benefit Services Company <br /> <br />ii Sherri: <br /> <br />-he City of Arden Hills is in the process of evaluating potential health/insurance care brokers and Financial Concepts, Inc, listed YOl <br />IS a reference, I was wondering if I could take a few moments of your time to answer the following questions: <br /> <br />!. What are the broker's areas of responsibilities in your City? Health and dental insurance, Section 125 plans and EAP <br /> <br />" In your opinion, what does the broker do well? Negotiates rates, communication with me and with labor-managemenJ.. <br />:ommittee, accuracy, knowledge, resolve problems . <br /> <br />I. Are there any performance issues or problems that you have had with the broker? No <br /> <br />I. Does the broker do a good job educating and relating to your staff regarding employee benefit packages? Yes <br /> <br />>. Is your broker timely in returning phone calls and answering any questions or concerns that you may have? Very timely <br />esponses <br /> <br />i. Does the broker have any service limitations or problems meeting your employees benefit needs? Not that I can think of <br /> <br />What type of letter grade would you give your broker? Probably an A compared to anyone we have used before, <br /> <br />I. Would you recommend this company to the City of Arden Hills? If not, please explain, Yes I would <br /> <br />'hank you again for your assistance in this matter, <br /> <br />,chawn P Johnson <br />;ity of Arden Hills <br />\ssistant to the City Administrator <br />'hone Number: 651-634-5125 <br />'ax Number: 651-634-5137 <br /> <br />. <br /> <br />rhis email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this <br />mail in error you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. Please <br />otify the system manager and the sender immediately and arrange for the return or destruction of these documents. Please note that any views or opinions presented in thi~ <br />mail are solely those of the author and do not necessarily represent those of the City. Finally, the recipient should check this email and any attachments for the presence of <br /> <br />5/3/2005 <br />