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<br />o Greg and Nick have considerable experience and are credible in their <br />presentations, <br />o It's not always clear what the relationship is between Tom and URS (e.g., <br />who's in charge). Part of the problem is that Tom is not an engineer, yet <br />must oversee enginecrs that havc broad training and expertise. I assume <br />that somc of this will change next year with the addition of the part-time <br />City Engineer. <br />o There was inconsistency in their performance. Their overall performance <br />was average but it was a roller coastcr ride at some points. <br /> <br />. <br /> <br />4. What suggestions do vou have for anv changes during calendar vear 2005? <br /> <br />o Make sure that engineering reports are complctcd properly and returned to <br />the City in a timely fashion. Please be more aware of deadlines for City <br />Council agenda items. There were a few instances were the Council <br />packets were not sent out on time due to an engineering report arriving <br />late. (3) <br />o Wc nced to prepare a new service agreement between the City and URS <br />and we need to do that as soon as possible. We also need to clarify thc <br />roles ofURS, and various City staff. <br />o This year will be important in terms of trying to establish a new <br />relationship, given the addition of a part-time City engineer at City Hall. I <br />think that it will be important for URS to be as responsive and helpful as <br />possible in smoothing the way for the new arrangement. (2) <br />o Given the above change, I hope that Greg and Nick will continue to be <br />assigned to our City so that we don't lose their expertise regarding past <br />and current work. <br />o Pay closer attention to details; R-O- W acquisitions. (2) <br />o Be on time for scheduled meetings. (2) <br />o More consistent high level of performance. <br /> <br />. <br /> <br />5. Are there anv other comments vou would like to make about the performance <br />of Citv Engineer URS during calendar vear 2005? <br /> <br />o Overall, I'm very satisfied with the work that they did and the rates that <br />they charge the City. <br />o There is room for improvcment. However, in my opinion, URS is a <br />valuable asset for thc City of Arden Hills. <br />o I am gencrally not completely satisfied with overall performance. It seems <br />likc there were constant issues with timeliness of reports, trying to track <br />things down and not being able to do so quickly, the wrong reports, data <br />being sent, budget information not being updated in a timely fashion (or if <br />it was updates, not being approvpriately communicated), getting to <br />meetings on time. So overall it seemed like a struggle, and that somehow <br />it should be easier for us and run more smoothly. However, I am <br />optimistic that the addition of an engineer on our staff will be a giant stride <br /> <br />- <br />