CCP 09-25-2006 - Laserfiche WebLink

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The shared IP Phone system allows partIcIpating agencies direct station to station dialing between organizations, Connections to the public telephone network are provided by various . telephone companics including Qwest, Popp Telecom, and TDS Metricom, Since the City of Roseville provides the City of Arden Hills with it's network services, the IP phone system would simply become another network device connected to our system, Also, since the City of Arden Hills shares IT and engineering services with Roseville the IP phone numbers for these staff members would be the same at both cities and shared employees (Civil Engineer and Network Support) arc accessible to staff and the public regardless ofJocation, The IP voice mail system through the City of Roseville is scheduled to be updated in 2007 \vhich will combine both emai] and voice mail communications into a single service platfonn, making it possible for staff to retrieve both voice mail and email either through a computer or a telephone, This will improve city staff communication capabilities and allow City stafflo check their voice mails and c-mails from an oft~site location, Another nice feature of the IP phone system is that the City's telephone system could be utilized at different locations, For example, City staff would be able to plug the IP phones into a computer jack at the Ramsey County Public Works facility and be able to answer phone calls as ifhe/she was at their own desk, This would be an excellent feature to have dming an emergency event or if the City Hall facility was not available for use, At this time, City stafT would not be able to use our current phone system in the City Council chambers during an emergency event sinee the phone jacks arc not compatible with the State of Minnesota phone system, . The City of Mounds View recently relocated their police department to the Ramsey County Sheriff station during their recent remodel of City Hall and by utilizing the JP phone system, were able to extcnd police department telephone numbcrs to the temporary location, eliminating the need to notify residents of a telephone number change during thc six month pcriod, Reliabilitv of the IP Phone System Onc of the concems that City stafT have regarding the IP phone system is the reliability of the phonc system if the power goes out or the network system would have problems, Typically any phone system being utilized in an office setting is run off of electricity, If the power goes out the phone system will not operate, Typically dismptions can be minimized if the City utilizes a generator or has a relatively large battery backup power supply that could provide two to three additional hours of TUn time if a power outagc occurs, But if the City was ever impacted by a large storm and would lose phonc services for an extended period of time, work phone numbcrs can be forwarded to cell phones in case communication must be reestablished, Overview of the Proposal Since the City of Arden Hills currently has an agreement with the City of RoseviJJe for IT services, City staff consider the proposal submitted by the City of Roseville a service contract. The IP phone scrvice proposal would be opcrated through the City of Roscville' s IT Department. In 2006, Arden Hills is paying about $ ] ,200 for IP phone service through thc City of Rosevillc at .