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<br />technology. The primary IT need is to acquire and implement an electronic time and <br />attendance system, which other city departments also need and can use. <br /> <br /> <br />Comprehensive Management Study <br />of the Saint Paul Department of Fire and Safety Services Final Report <br /> <br />5. Are there opportunities to improve the following areas: internal communications; <br />structure, type, and number of support and administrative staff; command structure? <br /> <br />Internal communications need to improve; they are a significant issue that affects <br />the labor management problems being experienced. The fire department has an adequate <br />number of civilian support staff; however, there are opportunities to reorganize them to <br />improve effectiveness. For example, the two data analysts currently report to separate <br />individuals. To improve planning, they should be under one supervisor who is <br />responsible for overall planning and information management. Similar opportunities exist <br />to streamline the uniformed command staff, such as removing one layer of management <br />and creating functional specialists such as a chief of special operations, and a health and <br />safety officer; these are important functions that allow the SPDFSS to accomplish its <br /> <br />mlSSIon. <br /> <br />6. How effectively are other resources being used, given current and future demands for <br />service? Resources include.-fire equipment and apparatus: light duty and alternative <br />response vehicles; station and facility locations; and, computer technology. <br /> <br />The apparatus fleet has improved in recent years but the replacement plan does not <br />replace apparatus quickly enough to keep the fleet up-to-date. The types of apparatus purchased <br />are appropriate for the city; however, there are opportunities to reduce the number of fire <br />suppression vehicles and replace these with more EMS vehicles to meet the growing EMS <br />demand_ <br /> <br />Overall, station and facilities maintenance is excellent. To implement the proposed <br />master plan there is a need to relocate two existing stations and rebuild one station on its present <br />site. The city should also move ahead with its plan to build a new station that would merge <br />Stations I and 10 as the new facility fits perfectly with the master plan developed in this study. <br /> <br />ORGANIZATION AND MANAGEMENT <br /> <br />The SPDFSS has three major divisions: Human Services, Support Services, and <br />Operations. The operations division is the largest and provides the direct services that citizens <br />receive. Between FY04 and FY 07 the fire department's budget increased from $43.IM to <br />$50.5M, an increase of 17 percent. Higher employee benefit costs have driven most of the <br />increase_ Averaged over four years, employee benefits have increased approximately $.8M each <br />year. <br /> <br />TriData, a Division of <br />System Planning Corporation <br /> <br />5 <br /> <br />March 2007 <br />