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e, <br /> ARDEN HILLS CITY COUNCII.WORK SESSION—APRIL 13,2009 7 <br /> Councilmember Holden questioned how this information would be kept <br /> confidential and if staff had to follow up with the residents or if this could be done <br /> upon request to reduce the time staff spends on resolving these issues. <br /> Community Development Director Lehnhoff explained that only certain people <br /> would be allowed access to this information. He indicated that he would follow up <br /> on an as needed basis with residents when necessary. <br /> Councilmember Holden questioned if each complaint was inspected by the City <br /> and if a re-inspection was necessary. <br /> Community Development Director Lehnhoff stated that staff did do a quick <br /> drive by on all complaints at this time. He appreciated the Council's concern on <br /> reducing the amount of time invested in resolving these issues. <br /> Mayor Harpstead recommended that if a complaint was not verified, staff would <br /> not have to proceed to revisit it. He indicated it would greatly benefit the City and <br /> its staff if residents were able to resolve these issues without staff stepping in. <br /> It was the consensus of the City Council to direct staff to revise Compliance Policy <br /> and bring it to the next Council meeting for approval. <br /> D. Sump Pump Inspection Work Plan <br /> Public Works Director Hoag reviewed a sump pump inspection work plan with <br /> the Council and how this would be implemented. He asked Council for comments <br /> and questions. Public Works Director Hoag indicated he would then revise the <br /> work plan with hopes of implementing it in early June. <br /> Councilmember Holden indicated she felt this was more of a guideline than a <br /> work plan. She recommended that the record keeping/data collection be worked <br /> out in May to allow staff to be trained in June on the inspection process. This way, <br /> staff would know what information to gather for each inspection. <br /> Public Works Director Hoag explained the long term record keeping for this <br /> project would be done by an administrative support staff person. He indicated the <br /> ID <br /> training for the field inspectors was a separate issue with each inspection being <br /> completed by filling out a form. <br />