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HomeMy WebLinkAbout7A, Website Update� EN HILLS Request for Council Action Prepared By: Jil( Hutmacher, Community CounciI Meeting Date: Septemb�r 26, 2011 Development Director Website Updatc Budgeted Amoi�nt: Actual Amount: Funding So�rce: �35,000 Ta Be Determined Cable Fund Recommendation: A motion ta authorize sta�f to proceed as described in the attached memo. Supporiin� Documents: 1. Memorandurn dated September 2G, 2011, from Co�ununity Development Director JiII Hutmache� � EN HILLS �u u�::►� u� DATE: September 26, 2011 TO: Honorable Mayor and Cauncilmembers FROM: JiII Hutmack�ex, Co�riununity Develop�nent Director,7� SUBJECT: Website Redesign Project Back�round The City Council has directed staff to proceed with a redesign of the existing City website. The existing City website was developed in 2006 by GovOff ce. While the website has served its purpose �or tl�e past sevexal yea�rs, webszte desigrz and �eatures have evolved and �lie City website is looking dated. In addiiion, the ever-increasing aznount of in�o�atzan on the website �as made it difficult for users to navigate and find information quickly. The software that supparts the City's website allows Iittle flexibility on the design and appearance of individual pages, and updati�g #he site can be cutnberso�ne. Several large upcoming proj�cts inciuding the Hamline/Highway 5l. �raject, the grade sepaz�ation af Highways 10 and 9b, and the potential redevelopment of ihe TCAAP site will require extensive communications with residents and businesses. Also, the nature of these projects may require significant use of gra�hics on the City's websiie. The current website does not easily allow graphics to be integrated within text or utiIized insiead of text. Electronic communications may be funded thro�xgh the City's Cabl� Fund which had a Dece�nber 31, 2010, fund balax�ce of $277,280, budgeted 2011 expendiiures of $98,671, and anticipated 201 � rev�nue of $83,000. The revenue projection� are conservative; actual revenue in 2010 vcras $91,079. Also, capital expenditures are �igher in 2011 than in previous years due to needed equipment upgrades in the Council Chambers. Needs Analvsis Staff has spent th� last f�w months analyzing technical, design, and project management needs. Staff has met wi�h ather cc��nrr�unities that recently worked on their websites, and has discussed City ofArder� Hills City Council Meeting September 2b, 2011 Page 1 of 3 this project wifh botk� Te�rre Heiser, Roseville IT, and Andre Barte, New Br�ghton IT. Some of the key finding� are as fallows: + Maintenance of and updates to the website shoia.ld b� more user-friendly ihan they are cu�ently. • The website redesign should include a zza.obile version that is com�atible with smarti phones. • Linlcs shauld be i�ntegxated within text, not listed ai the bottom of the page. Graphics shauld be utilized over text whenev�r possible. • The City Calendar should be easily visible from the home page and should allow usexs to custornize the calendar �ox specific events — only Council meetings or Parks and Recreation activities, for example. • Navigation should be made more intuitive £ox users who may not be familiar with how City funciions are organized. • The selected vendor must be able to host the City's website. • The look a�d feel pf the webs�te should be r�odernized, and aesthe#ics enhanced to reflect the co�nmunity of Arden Hills Sud�et If the City is interested in achie�ing all of its technical and design needs, vendors o#her than GovOffice should be considered. While #he GovOffice product is generally priced low�r than other options, it does not offer the sa�ne features and flexibiliiy of other products. Based on discussians with o�her cities ihat have used alternative vendors, the cost a� the vendox contract is likely to be in the range of $15,000 ta $35,000. Also based on discussians with othex cities ihat have recently redesigned their websites, the City will ne�d a Project Managex. Existing City staff does not have the iime or expertise to mar�age this project. The City will need a Project Manager far a six- to eight-month period with a time commitment ranging from 10 ho�rs to 40 hours per week, depending on the sta.ge of the praject. The aza.ticipated cost for the Project Manager is $12,000 to $20,000, depending on services included in the vendor coniract. Schedule Developrneni of the Scope of Work and Request for Praposals will take two months. Once a vendor is selected, the website redesign is expected to take six to eight manths until the new website is on-line. This is consistent with the time frame that has been reported by other cities that have xedesigned their websites. At this time, staff aniicipates that a new website could be on-line by mid-2012. This schedule i� subject io change depending on staff ti�e dedicated to higher prioriry projects such as a potential TCAAP develapment. City offlyden Hills City Council Meetirtg September 26, 2011 Page 2 a£ 3 Recommendat�on�s 1. Auihorize a preliminary website redesign budget of $35,400 including the vendor contract and a Project Manager. The City Council will be asked to approve a final budget after the Ciiy has received vendor proposals for the website redesign. 2. Authorize the City Administrator to appoint an ad hoc committee tfl make project dec�szans on an operational basis. The Corr�nitte� will include representatives from the City Cauncil, Communications Cozx�zx�ittee and staff. 3. Authorize staff and the ad hac co�ittee to ciraft a Scope of Work and request praposais from website design vendors. 4. Authorize staff to develop a Project Ma�ager job description and to explore options for fil�zng that position including hir�ng a temparary employ�e, ntilizi�g a con.sultant, or co�iracting with another City for that service. Ctry of,4rden Hills City Cauncil Meeting September 26, 2011 Page 3 of 3