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HomeMy WebLinkAbout9A, Website Redesign Project Update� �41�UE`N HILLS Request for Council Action Prepared By: Jill Hutmacher, Community Council Meeting Date: May 29, 2012 Development Director Website Redesign Project Update Budgeted Amount: Actual Amount: Funding Source: N/A N/A N/A Recommendation: Informational only. No action required. Supporting Documents: 1. Memorandum dated May 29, 2012, from Jill Hutmacher, Community Development llirector. � �R�EN�HILLS MEMORANDUM DATE: May 29, 2012 TO: Honorable Mayor and Councilmembers FROM: Jill Hutmacher, Community Development Directo�� SUBJECT: Website Redesign Project Update Back�round On October 10, 2011, the City Council appointed a website ad hoc committee to work on a new City website. On February 27, 2012, the City Council approved a contract with CivicPlus for the design, hosting, and support for a new City website. Website Desi�n Process Since contract approval, the website ad hoc committee has been very busy and has met every deadline set by CivicPlus. Following is a list of accomplishments to date: � Global navi at� ion (top of pa�) links defined. These are the links which will appear in the top bar of every page on the City's website. The global navigation links will be About Arden Hills, Government, Business, Departments, and I Want To. ..(a quick link directory with easy access to popular questions and requests). Left-hand links defined. These are links on the left-hand side of the home page. Although the information could be accessed through the global navigation at the top of the page, the left-hand links allow users to access popular topics with one click. Left- hand links are Municipal Code, Recycling & Disposal, Webstream Meetings, Community Contacts (phone and e-mail contacts for elected officials, agencies, etc, external to the City), Road Work, and a seasonal left-hand link which will rotate topics such as Celebrating Arden Hills, Road Weight Restrictions, City Survey, etc. • Bottom-of=pa�e links defined. These are the links at the bottom of every page on the website and will include Employment, Accessibility (ADA compliance requirements), Internet Policies, Site Map, Calendar, Contact Us, and Home. The address, phone number, and business hours of City Hall will also be included. City of Arden Hills City Council Meeting May 29, 2012 Page 1 of 3 • Graphic buttons defined. These are links to the most-requested pages. They will be designed to look like buttons with some sort of graphic image that visually depicts the topic. For example, the Parks & Recreation button may have a picture of a tree. The graphic buttons include Parks & Recreation, Agendas & Minutes, Notify Me, Bill Pay, and, possibly, Community Video Tour. • Wire-frame mock-up of home pa�e drafted. The ad hoc committee has used the mock-up home page to visualize the layout of the front page and communicate City goals to CivicPlus. • Wire-frame mock-u� of department pages drafted. The ad hoc committee has used the mock-up department page to communicate with City staff regarding the layout of department information. • Basic navigation structure established. The ad hoc committee and City departments have identified the second-level, third-level, etc., links under the global navigation. All pages may be accessed through global navigation and most pages will have at least two paths with which to access the pages so that users can easily find information. If information is provided in two different parts of the website (for example, one may be able to find Election information under both Government and the Administration Department), the information will be linked so that information must only be updated on one page. • Staff and Communications Committee assigned content and deadlines. All pages have been assigned to either appropriate City departments or to the Communications Committee. Deadlines have been assigned to ensure that the City meets the website development schedule. Photographer hired. In recent years, City staff and the Communications Committee have struggled to find appropriate photographs for the newsletter and other communication tools. Parallel to the website project, a photographer has been hired to create a photo library that can be used for website development and for future City communication needs. The photographer contract is an eligible cable fund expenditure as a communications tooL Website Proiect Schedule Following is the website project schedule identified by the ad hoc committee and CivicPlus. If the City misses any deadline, the "go live" date (the date on which the website becomes active and is available to the public) is delayed by at least three months due to the schedules of other projects in CivicPlus' pipeline. Therefore, the ad hoc committee has been careful to schedule adequate time for each phase of the project so that the ga live date is secure. May — Aug City staff and the Communications Committee draft content for individual pages. June Ad hoc committee begins design discussions. City of Arden Hills City Council Meeting May 29, 2012 Page 2 of 3 July 30 August 20 Sept 7 Sept 28 Late Oct Nov Fri, Dec 7 First draft of design due from CivicPlus. Council review of website design. Website design finalized. Website content finalized. Staff training. Staff makes final changes to website and adds any remaining pages. Website goes live at 5 pm. As noted in the above schedule, the City Council will be asked to review the website design at the August 20 work session meeting. Any changes suggested by the City Council will be incorporated prior to the September 7 deadline to finalize the design. In late October, staff from each department will be trained. Training will include how to edit and create web pages, build links, download graphics, track website usage, and manage features such as Notify Me and the various modules offered by CivicPlus. In the futttre, each department will be responsible for updating and maintaining its own pages. Staff and ad hoc committee members will be working on a draft website policy which will establish rules for the types of information, links, and graphics that can be posted on the new website. The City Council will be asked to review and approve the policy sometime before the go live date. City of Arden Hills City Council Meeting May 29, 2012 Page 3 of 3