HomeMy WebLinkAbout07-31-24 EDC Minutes
CITY OF ARDEN HILLS, MINNESOTA
ECONOMIC DEVELOPMENT COMMISSION
JULY 31, 2024
7:30 A.M. – ARDEN HILLS CITY COUNCIL CHAMBERS
CALL TO ORDER/ROLL CALL
Present: Chair Frank Cupery, Vice Chair Sreya Subramanian, Commissioners Julie
Gronquist, Bobby Bonine, Rob Williams, and Acting Council Liaison Tom Fabel
Absent: Commissioners Ted Brausen, Jud Murchie and Youth Commissioner Katherine
Schneider
Also Present: Community Development Director Jessica Jagoe and Senior Planner Elena
Fransen
1. APPROVAL OF THE AGENDA
A motion was made by Commissioner Gronquist and seconded by Vice Chair Subramanian
to approve the agenda. The agenda was approved unanimously.
2. APPROVAL OF MINUTES
A. June 26, 2024
A motion was made by Commissioner Gronquist and seconded by Commissioner Bonine to
approve the June 26, 2024 minutes. The minutes were approved unanimously.
3. UNFINISHED AND NEW BUSINESS
A. In-Person Business Visit Strategy Updates
Senior Planner Fransen provided background from the June meeting that the commission
identified in-person business visits as a first step to get the EDC going and to get connected with
business owners and representatives within the city.
Senior Planner Fransen outlined the commission will review and discuss a visit handout, a
strategy to divide the list of businesses by addresses and review and discuss a drafted procedure
document and drafted timeline that was put together in cooperation with the subcommittee.
Senior Planner Fransen discussed the handouts provided to the commissioners. She shared that
the list of questions that was approved at the previous meeting has been revised based on the June
meeting discussion. She updated that staff was able to meet with the Senior Communications
ECONOMIC DEVELOPMENT COMMISSION – JULY 31, 2024 2
Coordinator to discuss the handout that was identified as a tool that could be left behind with a
business representative for them to answer the survey questions that could not be collected in
person. This handout will include a survey form, using Survey Monkey, that will allow participants
to access the questions via a QR code. The commission is being asked to discuss the content and
format, then suggest any revisions and next steps for finalizing the handout.
Commissioner Bonine wondered if there are any initial thoughts on the image that will be on the
handout. He thought there was a previous recommendation to use a photo of the EDC in action.
Senior Planner Fransen noted that Senior Communications Coordinator Luke Cardona had
attended a previous meeting of the EDC and there are photos available but she is open to it being
a stock photo. Commissioner Williams suggested an aerial view of the city. Community
Development Director Jessica Jagoe noted that if the commission doesn’t have a strong opinion,
they could leave it up to the Communications Department. Commissioner Bonine thought that
was a good suggestion.
Senior Planner Fransen noted if the commission wanted to have a mock up printed by the August
meeting, staff could work with the subcommittee for approval. Commissioner Williams thought
a phone contact and the website to the QR code should be provided on the handout. Senior Planner
Fransen said the handout is planned to be a half page. Council Liaison Fable wondered if it
would be useful for the commission to know if the businesses were active in other business
organizations such as the Chamber of Commerce or the Rotary. Senior Planner Fransen thought
that could be a follow up question after this initial interaction if a business indicates engagement.
Commissioner Williams shared appreciation for the subcommittee’s work on the documents.
A motion was made by Commissioner Bonine and seconded by Commissioner Gronquist to
allow the subcommittee to approve the handout once Communications Department finalizes
a mock up and have it printed for the August meeting. The motion was approved
unanimously.
Senior Planner Fransen began the discussion on the drafted timeline document. She noted an
error in dating one of the items that will be revised. The goal of this document is to establish
milestones and outline next steps for the in-person visit process. She outlined the documents
discussed at today’s meeting will be finalized for the August meeting with materials being
distributed so commissioners can begin their in-person business visits. Senior Planner Fransen
asked the commissioners to review the timeline.
Commissioner Bonine thinks the timeline makes sense unless the work cannot be completed in
the fall. Each commissioner will be tasked with contacting approximately 30 businesses in a two
month period. He believes that should be enough time to reach out. Commissioner Williams
stated businesses shouldn’t be skipped if they aren’t on the list. Senior Planner Fransen agreed.
Commissioner Bonine noted that if one commissioner completes their list while another hasn’t,
those addresses could be reallocated.
Commissioner Bonine noted that each commissioner will have their own strategy for the visits.
He plans to try calling the businesses before stopping in to avoid multiple attempts if no one is
there.
Commissioner Williams wondered if the goal is to speak to the business owners, rather than
employees. Commissioner Bonine pointed out that is why a pre-visit phone call could be helpful.
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Commissioner Gronquist agreed stating the proper contact name, email or phone number could
be requested in that initial call. Commissioner Bonine pointed out that you could follow up with
a phone call telling the owner that the flyer was dropped off and request they look at the
information and complete the survey.
Commissioner Gronquist stated that the timeline of September and October would be ideal but
there is leeway if someone needed to extend into November. Commissioner Bonine agreed.
Senior Planner Fransen highlighted some of the dates on the timeline, noting there were
opportunities for informal meetings where staff time and quorum allow, to check in on how the
process is going and for redistribution of the lists, if needed.
Community Development Director Jagoe suggested commissioners come prepared with their
calendars at the August meeting to discuss scheduling for future EDC meetings. Commissioner
Bonine thought the August meeting would be collecting the kits to begin the in-person site visits.
He didn’t think the September meeting is necessary as there won’t be any new business and
commissioners’ time might be better spent completing the site visits. Chair Cupery agreed.
Commissioner Williams asked if everyone is comfortable using personal email and wondered if
there were any open meeting laws that would apply. Commissioner Bonine noted as long as a
quorum is not reached it is fine. He reminded about the policy to not “reply all” to avoid any issues.
Senior Planner Fransen offered that she could be CC-ed on email if the commissioners think that
is helpful. Chair Cupery asked if there was a benefit to creating a general Gmail account that all
commissioners had access to. Senior Planner Fransen cautioned each commissioner would have
to open and read each email to know if it is a response from someone they contacted.
Commissioner Bonine said he believes the majority of responses are going to be obtained through
the in-person visits or the provided QR code.
Commissioner Williams sought clarity if the visit results in the commissioner making contact
then they would not leave the card. Senior Planner Fransen said the plan is to have enough
printed so each business could have one. Businesses could be directed to the website if they have
additional information to share. There will also be business resources linked to the website. She
noted staff will look into how we can track if a business responded so duplicate attempts aren’t
required. This would also be an opportunity to reach back to the business to thank them for
completing the survey and ask if the business had anything they would like to discuss.
A motion was made by Commissioner Gronquist and seconded by Commissioner Williams
to accept the drafted timeline document. The motion was approved unanimously.
Senior Planner Fransen began the discussion regarding the drafted business visit procedures. She
highlighted dates, language and best practices outlined on the document.
Commissioner Williams wondered if tracking who they spoke with would be important.
Commissioner Gronquist noted there is no formal guidelines and that commissioners will
probably discuss success rates at meetings and check ins but and they will establish their own best
practices. Commissioner Bonine said the guideline to make three attempts, as he understands it,
is one physical attempt at the business with follow up being phone or email. Vice Chair
Subramanian asked if there is a PDF version of the handout that could be attached to a follow up
email. Senior Planner Fransen thought that was an option. Commissioner Bonine suggested the
ECONOMIC DEVELOPMENT COMMISSION – JULY 31, 2024 4
website address could be linked in the email. Commissioner Gronquist said if the commissioners
are notified when a business completes that’s when a follow up contact thanking them would be
appropriate. Senior Planner Fransen agreed stating it’s important to gather the requested
information but more important is making that connection with businesses.
Chair Cupery asked if the commissioners are encouraged to complete the form on site at the time
of the visit on a laptop or tablet. Commissioner Gronquist thought that commissioners will have
their individual style. Senior Planner Fransen said the intent of having the printed questions is
so the commissioner can complete it during the visit and the enter the data to the website later.
Commissioner Bonine thought the survey will take 3-5 minutes and could take longer if the
commissioner is trying to connect with technology. He thinks it might be more successful if the
answers were jotted down and entered into the system later. Commissioner Williams agreed
adding that a screen can create a barrier that will result in less of a connection with the business
owner.
Commissioner Bonine stated when leaving the card, encouraging them to complete it within a
couple of weeks might help generate early participation. Commissioner Williams asked if contact
information should be forwarded to staff so they will have it in the event that they don’t complete
the survey. He sees value in collecting that information. He wondered if commissioners should
enter that information to the website, leaving other fields blank. Senior Planner Fransen thought
entering blank documents just to collect contact information could interfere with interpreting the
data. She agrees there is value there and how to maintain that information should be a topic for
discussion.
A motion was made by Commissioner Bonine and seconded by Commissioner Williams to
accept the drafted business visit procedures document. The motion was approved
unanimously.
Senior Planner Fransen shared graphics outlining the six regions for businesses and noted how
many addresses are in each region based on the county data. The information may not be up to
date. Staff may have information on certain new businesses. Commissioner Williams believed
the commissioners should identify new businesses that aren’t on the list. Senior Planner Fransen
agreed. She noted the six regions vary from 38 businesses on the high end and 20 on the low end.
There could be some reconfiguring or perhaps the commissioners should start with the larger
regions and watch progression and then reevaluate and shift with staff helping, if needed.
Commissioner Bonine thinks the regions make sense and if someone got done early they could
help out in another region until the task is complete.
Commissioner Williams wondered who should be targeted at the larger corporations.
Commissioner Gronquist thought Human Resources would be a good option. Senior Planner
Fransen offered the company website could help you determine who that person may be.
Commissioner Williams asked if staff has established relationships with the corporations.
Community Development Director Jagoe confirmed, in some cases, staff does have business
relationships with those corporations and would be willing to reach out to those contacts to request
who would be the best person for commissioners to contact so the commissioners are still making
those connections. Commissioner Williams thought if the city already has a relationship with
someone within the corporation, they are most likely going to be the one to complete the survey.
Commissioner Bonine stated the point of this task is for commissioners to engage with the
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businesses. Community Development Director Jagoe offered that staff could make the time to
join the commissioner for the in-person visit, if that is helpful.
Senior Planner Fransen outlined the information that is captured from the county data. She stated
additional columns can be added. She asked if the commissioners could think of any additional
information that would be helpful. Commissioner Williams wondered if there would be any cross
checking with permits. Senior Planner Fransen said the city does have contact information
through the business licensing/registration process and that may be an option for follow up if no
response is received. Commissioner Bonine stated he thought future discussions should include
how to capture information from home businesses but he thought getting started with the
information from the county and capturing as many as possible now, is important.
Commissioner Williams wondered how would Presbyterian Homes or Bethel or Northwestern be
contacted. Commissioner Bonine thought it would be best to wait until the lists are generated and
ask questions at that time, rather than throwing out what-if scenarios for specific businesses right
now. Community Development Director Jagoe sought clarity as she understood commission
members didn’t intend to visit Bethel or Northwestern. She thought the commission was seeking
to capture the commercial businesses. Commissioner Bonine thought the commission should
begin with the commercial list, then try to capture the home businesses and the educational/health
care facilities, possibly as part of a second phase, as the questions might be different. Senior
Planner Fransen confirmed having a phase 2 is definitely an option.
Vice Chair Subramainaian had a thought on the handout with the QR code. She thought it might
be helpful to add language such as “complete the three-minute survey” as respondents may be
more likely to complete it if they know it will only take a short time. Commissioners agreed. Vice
Chair Subramianaian also thought the language could be clarified to make it clear that we want
them to take the survey. She thought is seems like more of a suggestion, rather than directions to
do so. Commissioner Bonine agreed that the language sounded casual but thought that could be
left to the Communications Department to clarify.
B. Gateway Signs Discussion
Community Development Director Jagoe began the discussion by reminding the commissioners
that City Council has talked about gateway signs. When the EDC started back up this year it was
mentioned that this would be a future discussion item. Budget for 2025 and the Capital
Improvement Budget discussions are beginning and there is money allocated for gateway signs.
She asked if there is interest in keeping this item on the workplan and drilling into the gateway
signs immediately or should that be set aside for now. Community Development Director Jagoe
noted the Capital Improvement Plan sets aside $270,000 in 2025 for a larger gateway sign at
Highway 96 and Lexington Avenue location. This has been an ongoing discussion for several
years. The council has identified seven sites but she wondered if there are other sites that should
be looked at. This has evolved into a larger discussion in regards to branding, design and expense.
Council is pushing it ahead and she wondered if the commissioners want to begin these discussions
or if it should be earmarked for a later time. The EDC is being asked to clarify a more realistic
vision, for budgetary purposes, if this is an item the commission wants staff to keep allocating for.
Commissioner Bonine asked if this was taken up by the EDC at one point and the commissions
input is wanted? Community Development Director Jagoe replied that this has been back and
forth between the EDC and the Economic Development Authority (EDA). The members of the
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EDA thought there is value in having the EDC look at this in terms of it being a gateway to the
city and support what the businesses might see as the main corridors. A bigger discussion is would
flags on the street lights help establish the street frontage and support what the businesses feel
might help establish their presence.
Commissioner Bonine answered there are a lot of signs. He believes the item should wait. The
point of the EDC is the better understand who the businesses are. He thinks it would be a poor use
of funds until the commission gets to know the business owners first. He suggested that may be a
good follow up after the current task to reach out to the contacts and see if they would value a
downtown feel with monument signs or the other options mentioned. He thinks it would be
irresponsible to move forward until the businesses can weigh in. Commissioner Williams pointed
out Rice Creek Commons has no businesses there now but that may be a location for consideration
after it’s developed. Commissioner Bonine agreed. Discussion ensued regarding Shoreview’s
signs and if it’s really necessary for Arden Hills to follow suit. Commissioner Gronquist agreed
that it is a lot of signs to advertise the city.
Community Development Director Jagoe summarized that she heard there is value in looking
at this topic along with how to support the commercial corridors, however, there is no urgency for
the city to move forward with a large gateway sign, at this time. Commissioner Williams pointed
out that he has two gateway signs near his house in fully residential areas.
Community Development Director Jagoe stated that gateway signs can serve a dual purpose.
Yes, they help establish a presence when visitors enter the community. She, also believes there is
value in establishing the commercial corridor. Commissioner Bonine said he believes more
information is needed about the businesses in order to spend the money wisely.
Community Development Director Jagoe summarized she heard this is an item that should
remain on the work plan however for budgetary purposes, funds should not be held or prioritized
for 2025.
Council Liaison Tom Fabel thought this was a productive discussion and the topic should be
brought back to the council.
4. COMMENTS AND REPORTS
A. Staff Updates
None
B. City Council Updates
City Council Liaison Fabel shared his appreciation for the outreach efforts the commission is
undertaking. He hopes they will take the opportunity to ask businesses what they think the city is
doing well and where improvements can be made and then share them with city council.
City Council Liaison Fabel gave a brief history of the Rice Creek Commons area. He noted there
is currently a $40 million funding gap that needs to be filled before anything can move forward.
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City Council Liaison Fabel shared that Community Development Director Jagoe has been
appointed as Acting City Administrator in the absence of outgoing City Administrator Dave
Perrault.
C. Economic Development Commission Comments
Commissioner Williams thanked Vice Chair Subramanian for her service on the commission
as the meeting was her last before returning to college.
ADJOURNMENT
A motion to adjourn was made by Vice Chair Subramanian and seconded by Commissioner
Williams. The motion passed unanimously.
The meeting adjourned at 9:07 a.m.