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Home My WebLink About1B, Police Services Review HILL MEMORANDUM Item LB DATE: September 21, 2009 TO: Mayor and City Council FROM: Ron Moorse, City Administrator SUBJECT: Police Services Review-Meeting with George Altendorfer of the Ramsey K y County Sheriff s Department Attachments 1. List of police service questions provided to Ramsey County Sheriff's Department 2. 2009 Arden Hills Review information packet 3. Deputy logs of community contacts 4. Annual police service review process packet BACKGROUND The Council has set the review of the City's police services as a goal for 2009. One element of that review is a meeting with the Ramsey County Sheriff s Department to discuss police service delivery. George Altendorfer, of the Ramsey County Sheriffs Department, has provided the attached 2009 Arden Hills Review information packet in response to the attached set of questions regarding police service delivery in Arden Hills. He will attend the work session to discuss the responses, and to respond to other questions from the Council. Also attached is a summary of information from Patrol Deputy daily logs listing community contacts, and a packet related to the annual review of police services by the contract communities. Council Direction Requested: Provide direction regarding the review of the police service arrangement with Ramsey County.. Police Service Questions and Concerns Provided to George Altendorfer of the Ramsey County Sheriffs Department Patrol Deputies assigned to Arden Hills There is a lack of visibility of patrol units in Arden Hills. It appears that the patrol units specifically assigned to Arden Hills, and specifically paid for by Arden Hills, do not patrol the Arden Hills City streets. When the Arden Hills car is in Arden Hills, what are the priority patrol areas? Please provide an accounting of how the hours divide up for the five full-time officers assigned to Arden Hills. How many hours is the Arden Hills car in Arden Hills during an average month, week or day? How many hours during an average month,week, or day, does the Arden Hills car backup other cities? How many hours are Arden Hills officers in court related to Arden Hills cases? Supplemental Patrol Staffing The City is questioning the benefit of the Rice Street car to Arden Hills, and the City paying for the Rice Street car. Please provide an explanation. The City is questioning the need for the Power Deputy/Relief Deputy, and the City paying for the Power/Relief Deputy. Please provide an explanation. Service Standards What is the average response time to emergency calls in Arden Hills? What is the average response time to emergency calls in the six-city service area? Over the past 4 months, how many days was the speed trailer set up in Arden Hills? On how many of those days was the speed trailer set up on residential streets? The City would like a greater level of consistency, initiative, cooperation and assistance on issues such as overnight parking and code enforcement issues. How does this match the priorities of the Sheriff s Department, and of the patrol deputies? General Service Information What are the biggest issues you face in patrolling Arden Hills? What suggestions do you have for Arden Hills relative to police services and the Ramsey County Sheriff s Department? 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What do you think went well in 2008? (List significant accomplishments, planned and unplanned.) 2. What concerns do you have with the performance of the RCSD in 2008? What would you like to have accomplished but didn't, and why? 3. What strengths and weaknesses that you would like to observe about the performance of RCSD in 2008? 4. What suggestions do you have for 2009? 5. What trends and/or observations would you offer for future planning? 6. Other comments? WFS/psw cc:admin.file b:resd08review 2008 RamseyCounty Sheriff Annual Review 1. What do you think went well in 2008? (List significant accomplishments, planned and unplanned.) • Patrol division leadership continues to be very responsive to inquiries and service requests. LC, WBT • Improvements in general visibility have been noted. LC • Continued Responsiveness to Traffic Concerns. LC, VH, WBT • Implementation of motorcycle traffic patrol provides a less conspicuous means of enforcement. LC, WBT • VIPS & the Reserve Program continue to be tremendous assets to our Y Cit in addressing special projects and community events. LC • Winter No Parking enforcement seems to be better. LC • Republican National Convention seemed to be well handled with minimal g impact to on-going performance in the contracting jurisdictions. LC, VH, p g WBT • Gas Drive Off was an excellent idea and a great service to program businesses. It also should impact other crime areas given that "bad guys" are likely participants in drive-offs. LC, VH. • Staffing substation in Heritage Hall (GL/WBT) has improved image and presence in east part of contract community patrol area. WBT, GL • Crime levels in Arden Hills remained low. AH • Sheriff's willingness to consider a "trial officer" for multi-family properties in Little Canada in lieu of formula modifications to provide us with the opportunity to get a handle on activity at some of our apartment pp Y complexes. LC • Mobile Home Park Crime Prevention program was another good idea to get a handle on problem areas. LC • Excellent assistance by RCSD in dealing with administrative warrant at 811 Carla Lane and helping to get control of a problem property. LC • The City appreciated the Sheriff's Department support and partnerships with the VHFD's CERT Members training. VH • The arson investigation on the City's pavilion at Community Park, especially the efforts of Ronda McArdle was outstanding in gaining a conviction and putting closure to this matter in quick order. VH 2. What concerns do you have with the performance of the RCSD in 2008? What would you like to have accomplished but didn't, and why? • Look for opportunities for productivity and reduction of cost per unit service. I am not sure that we identified any such examples or took the necessary actions to achieve them. AH • Increased conflict between uses on our roads. This is a function of speed, volume and antiquated intersections / pedestrian crossings. I would like to have discussions on what can be done to increase safety. AH • Crime situations did occur, but not at a significantly different rate. I think we should have an "anticipatory planning" meeting to articulate. AH p rY • Some members of our council believe that an effort needs to be made to patrol more in local street area. VH • The high traffic concern areas in Vadnais. Heights like on Centerville Road g . b the Elementary School, McMenemy Road, and Greenhaven Drive need Y to be on a schedule for regular placement of the speed board/traffic patrolling atrollin as we continue to receive concerns in these areas. VH • Winter No Parking enforcement could be a little more consistent. LC • Patrol Officers could stopin City Hall just for staff familiarity purposes. LC Y • Consolidated dispatch — assert the expectations and needs of the contract communities. WBT • Work toward between cooperation and service between patrol deputies and animal control officer. WBT • A member of the VH Health and Public Safety Commission requested copies of incident reports. That person never received the requested copies or a reason why they didn't get the reports. We believe customer service in this areas needs to improve. VH 3. What strengths and weaknesses did you observe about the performance g of RCS D in 2008? Strengths: • Mike & George are very accessible, diligent, and accountable. LC, WBT g rY g • Experienced staff, adequate staffing, proximity to Arden Hills, adequate p q equipment. AH • Tim Entner & Scott Nelson do an excellent job with traffic enforcement. LC, VH, WBT • John Eastham's enthusiasm and "focus" for crime prevention is a plus LC, WBT • Efforts like at the Hi hcrest Apartments on County Road D with no g p tolerance are appreciated. The use of "Disturbing the Peace" short form . was a positive move. VH • Deputy Valento's efforts at the Five Star Manufactured Homes area was p Y appreciated and caused calls for service in that area to decrease. VH • We appreciate a non-uniformed deputy attends all of our regular council pp p meetings. VH 2 Weaknesses: • interaction (identityis at the Count level and not community Lack of local i Y level • low crime areas more easily contribute resources to back-up current actions and lose the random visibility. AH • Special events — capability of RCSD to staff the growing number of p p Y community events, races, fundraisers, etc. WBT • While we know we have limited resources, visibility in areas of the community and perceptions of traffic enforcement in the community still needs improvement. VH 4. What suggestions do you have for 2009? gg We need to find a wayto set the tone toward "partnership" and so that we can identify opportunities ortunities for efficiency, productivity and increased safety. AH • More aggressive involvement in Multi-Family housing to push them to full, crime free status. LC Continue e g efforts in high crime areas like Five Star manufactured Home Park High Crest Apartments, and patrolling through shopping center and p p ark's parking lots. VH • Continue getting the speed boards out on a regular basis and continue traffic work. VH • Continue to explore/expand use of CSO's. WBT and/or observations would you offer for future planning? 5. What trends • Foreclosures and the p economy poor state of the in general will likely result Y in more criminal activity. g Burglary and theft education needs to be pushed and more efforts to patrol community needs to be made. LC, VH • The State's budget deficit coupled with levy limits will likely squeeze current may expenditures and require modifications to service levels. LC p Y • Continue efforts in traffic enforcement. LC, VH • Continue c rime prevention/enforcement efforts in multiple family residential developments LC, VH • Hills' demographics will be different from other suburban Arden communi ties and may need to be considered in terms of service. Both aging and increased college/high school age. AH g g • Population for 2009-2010 will be stable. AH 3 6. Other comments? • RCSD continues to do an excellent job for our community. You are responsive to our needs and accountable for the performance of your duties. We appreciate and value our relationship with you. LC • Try ways to find s to communicate on more of a "community level". AH Y • The efforts of the traffic deputies, Ron Valento, John Eastman is awesome, but in general all of the Sheriff's Department personnel do a great job in our community. VH • It is the consensus of the Town Board and Public Safety Commission that "ever everything is good relative to the public service provided by the RCSD." Yt g WBT WFS/psw madmin.file b:resdNreviewcompilation 4