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TABLE OF CONTENTS <br /> STATEMENT OF INTENT AND PURPOSE................................................................................1 <br /> SECTION 1. SHORT TITLE AND DEFINITIONS......................................................................1 <br /> 1.1 Short Title. .................................................................................................................. 1 <br /> 1.2 Definitions................................................................................................................... 1 <br /> SECTION 2. GRANT OF AUTHORITY AND GENERAL PROVISIONS.................................6 <br /> 2.1 Grant of Franchise....................................................................................................... 6 <br /> 2.2 Grant of Nonexclusive Authority................................................................................ 8 <br /> 2.3 Lease or Assignment Prohibited................................................................................. 8 <br /> 2.4 Franchise Term. ..........................................................................................................9 <br /> 2.5 Compliance with Applicable Laws, Resolutions and Ordinances.............................. 9 <br /> 2.6 Rules of Grantee. ...................................................................................................... 10 <br /> 2.7 Territorial Area Involved.......................................................................................... 10 <br /> 2.8 Written Notice........................................................................................................... 12 <br /> 2.9 Effective Date. .......................................................................................................... 13 <br /> SECTION 3. CONSTRUCTION STANDARDS.....................................................................13 <br /> 3.1 Registration,Permits and Construction Codes. ........................................................ 13 <br /> 3.2 Restoration of Rights-of-Way and Property. ............................................................ 13 <br /> 3.3 Conditions on Right-of-Way Use. ............................................................................ 14 <br /> 3.4 Use of Existing Poles and Undergrounding of Cable............................................... 15 <br /> 3.5 Installation of Facilities............................................................................................. 16 <br /> 3.6 Safety Requirements................................................................................................. 16 <br /> 3.7 Removal of Facilities at Expiration of Franchise. .................................................... 17 <br /> SECTION 4. DESIGN PROVISIONS .........................................................................................17 <br /> 4.1 System Facilities and Equipment.............................................................................. 17 <br /> 4.2 Periodic Progress Reporting. ....................................................................................20 <br /> 4.3 System Maintenance.................................................................................................21 <br /> 4.4 System Tests and Inspections; Special Testing. .......................................................21 <br /> 4.5 Drop Testing and Replacement.................................................................................22 <br /> 4.6 FCC Reports..............................................................................................................22 <br /> 4.7 Lockout Capability....................................................................................................22 <br /> 4.8 Types of Service. ......................................................................................................22 <br /> 4.9 Uses of System..........................................................................................................23 <br /> 4.10 Additional Capacity. .................................................................................................23 <br /> SECTION 5. SERVICE PROVISIONS .......................................................................................23 <br /> 5.1 Customer Service Standards. ....................................................................................23 <br /> 5.2 Video Programming..................................................................................................23 <br /> 5.3 Regulation of Service Rates......................................................................................23 <br /> 5.4 Sales Procedures. ...................................................................................................... 24 <br /> 5.5 Subscriber Inquiry and Complaint Procedures. ........................................................24 <br /> 5.6 Subscriber Contracts.................................................................................................25 <br /> 5.7 Service Credit............................................................................................................25 <br /> 5.8 Refunds or Credits. ...................................................................................................25 <br /> 5.9 Late Fees...................................................................................................................26 <br />