2003-01-22 CC Packet - Laserfiche WebLink

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t;'il ciJtervi[[e 'Esta6[isfied 1857 STAFF REPORT DATE: January 22,2003 TO: Honorable Mayor and City Council Kim Moore-Sykes, City Administrator ~ FROM: RE: Garbage Hauler Debt Collection and Proposed Recycling Changes ............................................................................ BACKGROUND On November 1, 1999, the City ofCenterville entered into a 5-year contract with Waste Management to collect garbage as defined and agreed to in the CITY OF CENTERVILLE RESIDENTIAL REFUSE CONTRACT. Due to questions that have been raised regarding the appropriateness of City Staff certifying delinquent garbage accounts to the property owner's taxes and a change in the handling the Community's recyclable materials as proposed by the hauler, Staffwas directed by Council provide them with a copy of the current contract. Council also had additional questions relating to these issues and asked Staff to research them. In response to the question regarding the handling of complaints, Staff usually addresses any complaints immediately. Usually, complaints are easily handled by Staff and often with only one phone call. If the issue is serious enough or the resident is seeking more information, they are then advised to call the hauler. As Staffwe don't have ongoing issues with residents regarding their collection of their garbage, except for delinquent accounts. Attached to this Staff Report is a copy of a summary of the certification activity that Staff has performed since 200 I, when this process of dealing with delinquent accounts commenced. The City has paid the delinquent accounts through the certifying process but as you can see, we have not received all of the money from the delinquent accounts. And, obviously, there are costs to the City associated with this process and $25 is assessed to each delinquent account. Unfortunately, we were not able to separate out what received funds is garbage related as we did not have that capability. As of the 2002 certifications, which are payable in 2003, we will be able to separate delinquent garbage accounts from delinquent sewer and water accounts. The City took the responsibility to deal with these delinquent accounts by the authority granted it from City Ordinance #1. A copy of that ordinance is attached for Council's information. It is currently being reviewed by the Planning and Zoning Commission for possible revision.