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2017 MCES Customer Listening Session <br />Metro Cities — Thursday, April 6 <br />Golden Valley — Thursday, April 13 <br />Agenda <br />8:45AM — 9:OOAM Networking/Light Refreshments <br />METROPOLITAN <br />N <br />c Q U N C 1 L <br />9:OOAM — 9:45AM Introduction & MCES Overview — Ned Smith <br />Customer Level of Service <br />Capital Spending Overview <br />MCES Budget Overview <br />9:45AM—10:OOAM 2018 Rate Information — Kyle Colvin <br />10:OOAM—10:45AM Breakouts <br />10:45AM—11:OOAM Recap <br />46 <br />