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teams enhances our employees' work experience and promotes engagement within our organiza- tion; she says. Both Richfield and Mankato have put some o' the Gallup advice into practice. Gallup suggests incorporating engagement into "how the work gets done." One way to do this is to put together teams of employees from different departments to work Rkhfield employees and their families enjoyed a picnic last summer sponsored by the on projects together. It helps them get to know each Employee Recognition and EngagementTeam, made up of city staff members. other and provides fresh eyes to solve old problems. structure. 'Their Ambassador Team is the hub and supports var- Think about this: If the staff in the Inspections ious sub -teams (the spokes), which they form to address identi- Department is tired of dealing with the same old inspec- fied needs such as technology, customer service, and employee tion -scheduling problems, conifer asking a team of folks from recognition and engagement. Police, Fire, and Parks & Recreation to work with them on For example, the Technology Team is responsible for creative new ideas. You might get some interesting guiding the introduction of credit card machines at thei and fresh approaches. front counters, as well as introducing the concept of an interdepartmental technology loan program (eg., the Public Works Department lends its iPads to the City Clerk's Office for use during elections). VMRKS„OP Richfield's most recently formed Employee Recog- nition and Engagement Team made changes to the city's years -of -service recognition program and also planned several successful employee events, including a family picnic and a holiday coolie and dessert bar. Assistant City Manager Pam Dmytrenko is a firm ' ' P ' believer in the employee engagement aspect of the MENTORSHiP program. "We believe that participation on our The 8trengthsFinder toot Moving on to more moderate -cost options, the Gallup StrengthsPinder may be a great option to help your city advance employee engagement, Their research suggests that playing to the strengths of your employees can be a powerful tool. What are your natural strengths in the workplace? Often this can be a hard question to answer for an employee. The StrengthsFinder is an online personal - assessment that identifies a persods top strengths. (continued on page 12) 16 SUMMER TO-DO LIST: Visit the lakes. Chow down at the Great Minnesota Get -Together. Relax at the cabin. Let us help you plan ahead Call today for your stress -free summer. ABDO EICK & 952.715.3026 MEYERS. aemCPAs.com MINNESOTA CITIES I MAY/JUN 2017 1 11