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cc ANOKA COUNTY COMMUNITY ACTION PROGRAM, INC. <br /> 1201 89th Avenue N E-Suite 345-Blaine,MN S6434 o Phone 763-783-4747-FAX 763-783-4700-TTY 763-783-4724 <br /> E-mail:detcam0accap.org 110 <br /> A United Way <br /> liA <br /> Agency <br /> ACCAP Senior Programs Report <br /> 2017 <br /> *.Melee note that weleave anew a1itattloam ase and our documentation stintugieshave changed, u1sich <br /> has affected our numbers. <br /> SENIOR INFORMATION LINE and TRIAGE <br /> Provides Information and Referral Services in response to calls/emails/walk-ins at the Senior Information Line <br /> office as well as responding to calls/emails requesting assistance through Anoka County Senior Services Triage. <br /> + 912 client contacts <br /> * 1,466 referrals made <br /> * 1 volunteer worked 55 he at the Senior Information Line <br /> a 180 mailings (information on senior resources) <br /> SENIOR OUTREACH PROGRAM <br /> Senior Outreach Workers: <br /> * Five Senior Outreach Workers provide information,referral and forms assistance during home <br /> its so clients can access supportive services which enable the to remain living in the <br /> community <br /> * 782 unduplicated households served <br /> 9 23848 initial and follow up visits <br /> 0 52957 referrals made to 150+ different programs/agencies <br /> * Involvement Referral Source: 336 Outside Requests <br /> (frovitfamil <br /> y,fhendf, neigbborr, soaals workers, nurses, etc.) <br /> Senior Outreach Worker at Large <br /> * Senior Outreach Worker at Large assists Anoka County Senior Services staff with their clients <br /> in Assisted Living facilities As well as those in the connnunity. <br /> 0 74 unduldicated households served in the Conarnunity Total visits = 316 <br /> 9 20 unduplicated households served in Assisted Living facilities Total visits = 244 <br /> to 1,015 Referrals Made to 150+ different programs/agencies <br /> a Referral Source: Anoka County Adult Protection & Senior Services-53 <br /> Anoka County Social Workers- 7 <br /> ACCAP Senior Programs staff—30 <br /> Other-4 <br /> Senior Outreach Budget Specialist- ended due to loss ofding in 8/2017 <br /> 0 Part time Outreach Worker served assigned clients with ongoing case management assisting <br /> with the following: budget counseling,monthly sorting and organizing of bills,paying of bills <br /> monthly, setting up auto pay, transition to rep payee if requested. Funded by ACCAP. <br /> 0 35 clients served <br /> 35 <br />